Resident Director (FLCC Association)

POSITION SUMMARY

Serve as a live-in professional for the college residence hall and provide support to the college housing office in the administration of its Residence Life program

ESSENTIAL RESPONSIBILITIES

• Implement all policies and procedures of the Office of Housing and Residential Life and Association and adjudicate conduct
• Coordinate and administer the overall Residence Life program, including student development and operations components, in residence hall
• Serve as live-in, on-call professional responsible for initial response to resident and community needs
• Serve as primary support and resource for daily operations of assigned residence hall, including clerical and general office support; mail; key management; card access system; reception; meetings; Orientation, Admissions, and special events; and tours.
• Assist with placement, assignment, billing, maintenance, and other key processes
• Participate in Resident Assistant staff supervision, training, selection, evaluation, and programming
• Responsible for instilling a sense of community, maintaining operational standards, and implementing new services within the residence hall
• Serve as primary resource and referral for student staff and residents dealing with specific residence hall problems, including issues with facilities, resident mediation, developmental concerns, and personal matters
• Develop and maintain awareness of issues within the residential community and work with the Director and Resident Director of Housing and Residential Life to initiate response
• Work with Resident Assistants to assess student needs and interests, anticipate and promote educational and recreational programs, and support established initiatives that enrich residential community
• Address low-level student conduct and maintain records in accordance with the Finger Lakes Community College Student Code of Conduct and Association Housing, LLC Rules and Regulations
• Assist with residence hall openings and closings
• Perform other duties as assigned

GENERAL RESPONSIBILITIES

• Demonstrated ability and a strong desire to provide a high standard of customer service with enthusiasm and energy
• Ability to accept direction, prioritize, and work under pressure and time constraints
• Detail-oriented and organized approach to work
• Friendly, courteous, and professional demeanor
• Strong communication and telephone skills
• Capable of interacting with various constituencies, including staff, faculty, administrators, parents, and students
• Proficiency in MS Office and MS Outlook
• Background in supervision and crisis management

EMPLOYMENT STANDARDS

• Associate's Degree required, Bachelor's Degree preferred
• Preferred Residence Life experience, preferably in a community college setting
• On-site residence required

COMPENSATION

Full-time hourly position, 52 weeks per year, 37.5 hours per week; flexible work schedule is required, including evenings and weekends. Furnished apartment. Sick and vacation leave. Medical, dental, and vision insurance. Retirement. Meal benefit and/or Health Reimbursement Account. Hourly Rate: $17.50-$19.00. Applicants must submit a cover letter and resume. Anticipated start of July/August.