Revenue Management Supervisor – Joint Corrections Team (Remote)

Key Responsibilities

• Lead and manage daily operations for a 14+ member team handling billing corrections and denial resolution
• Ensure accurate and timely insurance billing and patient account processing
• Collaborate with insurance companies, patients, and internal departments to resolve complex billing issues
• Monitor workflow, prioritize tasks, and ensure team productivity meets departmental goals
• Conduct weekly and monthly reviews of staff performance and work quality
• Perform root cause analysis on billing edits and insurance denials; develop action plans to prevent recurrence
• Identify trends and communicate solutions to impacted departments
• Provide training, mentorship, and support to team members, including resolving escalated issues
• Create and maintain training materials and policy documentation (NAVEX)
• Assist in implementing process improvements and new procedures
• Participate in hiring, training, performance evaluations, and disciplinary actions
• Serve as a liaison in the absence of the Manager
• Complete special projects as assigned

Why This Role Matters

This position plays a critical role in ensuring accurate billing, reducing denials, and improving overall revenue cycle performance while supporting both patients and internal teams.

This position is eligible for University Physicians work from home program

Shift

Monday – Friday

Minimum Qualifications

Bachelor's degree or an equivalent combination of education and experience from which comparable knowledge, skills and abilities can be acquired.

Experience in government payer, managed care payer, healthcare billing, healthcare reimbursement, or claims processing/payment variance.

Preferred Qualifications

Advanced knowledge of:

• Medical billing and insurance terminology for hospital and physicians
• Patient accounting and collections
• Registration processes and denial management.
• Strong understanding of state and federal regulations related to medical billing and collections
• Experience working with multiple systems such as Athena IDX, Cerner Revenue Cycle tools, Power BI, Experian billing, and SSI billing
• Excellent analytical and problem-solving skills, with the ability to resolve complex cases
• Strong communication and interpersonal skills
• Ability to manage high-volume workloads with accuracy and minimal supervision
• Proven leadership experience with the ability to train, mentor, and support staff
• Experience supervising healthcare revenue cycle or billing teams
• Strong data analysis and reporting skills
• Process improvement and workflow optimization experience
• Certified Professional Coded (CPC) or similar coding certification is desired.