Senior Business Relationship Manager

Job Details

Senior Business Relationship Manager

Job ID: 295686
Location: Kennesaw, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. ... Come Take Flight at KSU!

Location

(Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary

Leads strategic engagement efforts between University Information Technology Services (UITS) and institutional stakeholders. Drives technology alignment with University priorities, identifies and facilitates high-impact initiatives, and guides the overall department strategy to deliver business value and service excellence. Mentors department staff, oversees complex partnerships, and acts as a trusted advisor to executive leadership.

Responsibilities

KEY RESPONSIBILITIES:

1. Leads the strategic engagement between IT and business units to ensure alignment with institutional goals
2. Develops and maintains executive-level relationships across academic and administrative units
3. Act as a strategic advisor to leadership, identifying opportunities for innovation and transformation
4. Guide and mentor junior BRMs to support relationship and value management across campus
5. Establish and refine BRM practices and processes to enhance strategic impact and service delivery
6. Lead large-scale initiatives and represent IT in executive steering committees and governance councils
7. Advocate for business partner needs in IT planning, resource allocation, and prioritization
8. Translate complex business needs into actionable strategies and proposals with measurable outcomes
9. Monitors service and project delivery outcomes to ensure value realization and continuous improvement

Required Qualifications

Educational Requirements
Bachelor's degree from an accredited institution of higher education in Business Administration, Information Technology, or a related field.

Required Experience
Five (5) years of experience in IT-business liaison roles, including at least two (2) years in a leadership or senior stakeholder engagement position.

Preferred Qualifications

Additional Preferred Qualifications
Certified Business Relationship Manager (BRMP® or CBRM®) Certification

Preferred Educational Qualifications
An advanced degree from an accredited institution of higher education in a related field

Preferred Experience
Experience aligning technology solutions with institutional strategy