Senior Clinic Manager

Overview

Manage day-to-day activity of the Department of Periodontology & Implant Dentistry, ensuring patient records are completed, encounter forms are tracked for billing, and fees are collected; develop new office guidelines and procedures; ensure patient care is delivered in a timely and appropriate manner; consult with dental students, post-graduate residents and faculty to resolve patient problems; authorize special payment arrangements and approve discounts; supervise staff and administer budgets. Conduct audits for all clinics in the department, ensuring integrity for clinical protocol and fiscal data.

Responsibilities

Required Education:
Bachelor's degree and

Required Experience:
4-5 years' experience managing office and/or clinical activities or equivalent combination. Must include experience managing staff and conducting audits.

Preferred Experience:
Experience in a large dental clinic operation. Knowledge of electronic health records and/or AxiUm software.

Required Skills, Knowledge and Abilities:
Excellent interpersonal, communication, analytical, and customer service skills. Ability to train staff in use of customer service techniques. Ability to conduct audits to ensure data integrity. Ability to respond to a variety of demands in a fast-paced environment. Knowledge of standard office software.

Preferred Skills, Knowledge and Abilities:
Familiarity with Article 28 and related health protocols.