Senior Coordinator, Employer Relations
Job Description
The Office of Career Advancement (OCA) at Harvard Kennedy School seeks an organized, detail-oriented, and collaborative professional to serve in a temporary contract role supporting employer relations operations, event coordination, systems management, and broader OCA operational support during staff leave. This role will provide administrative and operational support across several core OCA functions, including inbox management, employer engagement activities, recruiting events, data support, and platform administration. The position plays an important role in helping OCA operate efficiently and deliver high-quality support to students, employers, alumni, and institutional partners. While the role will work closely with employer relations activities, it will also support broader operational needs across the Office of Career Advancement.
Job-Specific Responsibilities:
OCA Operations & Inbox Management
- Manage and triage multiple OCA inboxes, ensuring timely responses and appropriate routing of inquiries and requests.
- Support day-to-day operational coordination across OCA activities and initiatives.
- Assist with scheduling, logistics, communications, and follow-up related to OCA programs and events.
Event & Program Support
- Provide operational and event support for career fairs, employer briefings, alumni visits, industry events, and related programming.
- Coordinate event logistics, materials, communications, scheduling, and attendee support.
- Attend employer briefings and meetings as needed to provide logistical support and capture notes and action items.
- Support and partner with the employer development and coaching functions/teammates as needed
Systems & Vendor Coordination
- Maintain and update JACK system information, contacts, and related records.
- Suggest system process improvements as needed
Data & Reporting Support
- Respond to and support data requests related to employer engagement and recruiting activity.
- Maintain accurate employer and contact records across systems and databases.
Qualifications
Basic Qualifications:
Minimum of 5 years of administrative experience.
Additional Qualifications and Skills:
- Strong organizational and administrative skills.
- Excellent attention to detail and follow-through.
- Ability to manage multiple priorities and respond effectively in a fast-paced environment.
- Strong written and verbal communication skills.
- Bachelor's degree preferred. Excellent customer service and interpersonal skills.
- Experience supporting events, operations, stakeholder engagement, or administrative coordination preferred.
- Experience in higher education, nonprofit organizations, recruiting, employer relations, student services, or related environments preferred.
- Experience with the Symplicity career management platform a plus.
- Collaborative and service-oriented approach.
- Ability to work independently while managing multiple operational details.
- Strong organizational, problem-solving, and coordination skills.
- Strong follow-through and attention to detail.
- Comfort working across teams and supporting a wide range of operational and stakeholder needs.
- Comfort working with databases, systems, spreadsheets, and reporting tools.
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