Chatham University welcomes your interest in employment
opportunities and encourages you to review open positions. Please
note that Chatham does not accept unsolicited applications.
Senior Director of Advancement Services
Chatham University seeks a collaborative, strategic, and focused
professional to oversee the operations and infrastructure that
facilitate and support the University’s fundraising and alumni
engagement efforts. Reporting to the Vice President for
Advancement, the
Senior Director of Advancement Services
will lead an advancement services team responsible for gift
processing, data management and reporting, prospect research and
management, stewardship and donor relations, advancement
communications, and strategic planning. The Senior Director will
play an important role in the Advancement Office’s evolution over
the next several years, improving processes, enhancing reporting
and analytics, and creating an integrated donor experience that
enables philanthropic growth and long-term engagement.
Duties and Responsibilities:
Advancement Operations and Strategy:
- Lead the day-to-day advancement services operations, ensuring
effective systems, workflows, and processes that support
Advancement unit goals.
Help create, refine, and execute strategic plans and objectives
for the department.
Develop and implement best practices related to data integrity,
gift processing, stewardship, donor communications, prospect
research and management, and reporting.
Serve as a key resource and authority for Advancement staff on
policies, procedures, and database management.
Data Management and Gift Processing:
- Oversee database management, including data entry standards,
record maintenance, reporting, and data hygiene.
- Ensure the accuracy and integrity of donor, alumni, and
prospect information. Oversee all gift processing activities,
including gift entry, acknowledgements, reconciliation, and
reporting in close coordination with business office partners.
Establish and maintain policies and procedures that ensure timely,
accurate, and confidential handling of donor information and
contributions.
- Produce regular reports, dashboards, and analytics to support
fundraising strategy, campaign tracking, and leadership decision
making.
Stewardship and Donor Relations:
- Oversee acknowledgement processes, donor recognition, impact
reporting, and stewardship communications.
- Develop systems to ensure timely and meaningful engagement with
donors. Support donor recognition programs and stewardship
initiatives.
Advancement Communications:
- Oversee Advancement-related communications in partnership with
University colleagues and Advancement leadership.
- Help develop and coordinate donor and alumni communications,
campaign materials, and impact messaging.
- Ensure communications align with institutional priorities and
support engagement and fundraising objectives.
Team Leadership:
- Supervise and mentor the Advancement Services team.
- Foster a collaborative, service-oriented, and solutions-focused
culture.
- Support professional development and continuous
improvement.
Qualifications:
- Bachelor’s degree required.
- Minimum of five years of progressively responsible experience
in advancement services, development operations, donor relations,
prospect research, or related advancement functions.
- Demonstrated experience overseeing gift processing, data
management, reporting, stewardship, and advancement
operations.
- Experience with prospect research, portfolio management, and
donor analytics preferred.
- Experience supervising staff and managing projects across
multiple functions.
- Strong analytical, organizational, and problem solving skills
with exceptional attention to detail.
- Excellent written and verbal communication skills.
- Ability to manage confidential information with discretion and
professionalism.
- Experience with advancement CRM systems and reporting
tools.
Preferred Characteristics:
- Strategic yet highly execution oriented.
- Collaborative and service-minded
- Comfortable balancing operational detail with broader
institutional goals.
- Interested in helping strengthen and modernize advancement
infrastructure in a growing and mission-driven environment.
- Committed to fostering meaningful donor and alumni
relationships through strong, efficient systems and thoughtful
stewardship practices.
Salary Range:
$95,000 annually. 40-hour work week.
Exact compensation based on candidate skills and experience.
How to Apply:
Applications accepted only via
www.chatham.edu/careers (direct link is
https://chatham.wd12.myworkdayjobs.com/ChathamUniversity/job/Pittsburgh-PA/Senior-Director-of-Advancement-Services_JR00000961
) and follow the instructions to complete the application process.
To ensure full consideration, please include:
- Cover Letter outlining your qualifications for the
position
- Curriculum Vitae or Resume
- Contact information for three professional references
All application materials should be uploaded at the same time
at the time of application. The system will not allow
applicants to make edits to their applications after
submission.
Chatham University strives to promote a campus environment that
understands and embraces multiculturalism while increasing
individuals' intercultural competence. We actively work to build
and sustain a diverse and culturally vibrant campus, which promotes
employee and student success and retention.
Chatham University is an Equal Opportunity Employer with a
strong commitment to diversity, inclusion, and equity. Chatham
University does not discriminate on the basis of race, creed,
color, religion, gender, gender identity, gender expression, sex
(including pregnancy, childbirth, reproductive health decisions, or
related medical conditions), sexual orientation, age, national
origin, age, disability, genetic information, veteran status,
marital or family status, political affiliation, or any other
characteristic protected by applicable law.
