Senior Executive (Undergraduate Education Office)
Senior Executive (Undergraduate Education Office)
Reporting to the lead (School of Social Sciences (SSS) Undergraduate Education (UG) Office), this incumbent will be one of the key members to support all areas of administration pertaining to the Undergraduate Education matters of the School of Social Sciences, with the objective to ensure a smooth operation, timely and high- quality programme delivery to students.
Key Responsibilities:
Work closely with the Programme coordinators and Programme managers to support programme related matters including but not limited to:
- Support academic and curriculum for one of the Undergraduate programmes in School of Social Sciences.
- Course & Student Matters
- Hiring of student assistants to manage the Undergraduate Office counter
- Collect course information from Programmes.
- Input and maintain course data in the Course Timetabling System.
- Open course vacancies during the course registration period.
- Process various student applications, including but not limited to:
- In-bound exchange students’ course requests
- Massive Open Online Course (MOOCs)
- Change of Programme applications
- Enrolment and withdrawal of second major
- Course Exemption for Freshmen
- Short leave applications
- Graduation Project (GP)
- Coordination of graduation projects, including communicating guidelines and requirements to students on the application, submission, collation of final submissions and grading.
- Collate and verify GP-related forms.
- Maintain accurate records of Graduation Projects.
- Research participation programme
- Coordinate with the faculty members, researchers and students, including communicating guidelines and requirements.
- Create and manage user accounts
- Grant credits
- Set up and maintain the SONA system
- Approve studies in the SONA system
- Support for School and Programme Events
- Provide administrative and logistical support for school and programme-related events.
Requirements:
- Recognized bachelor degree in any discipline. Higher learning institutional work experience will be advantageous.
- Strong administrative skills in particular, meticulous with details to keep track of progress status / completion within set timelines.
- Customer service oriented, possessing a positive attitude to approach each situation with a solution.
- Open-minded team player who readily communicates and objectively keeps the team goals in view.
- Good written and spoken communication skills to handle diverse levels of stakeholders.
- Proficient in MS Office applications is key. Prior experience in working with large data management systems will have an advantage.
- Ability to adapt to changing priorities.
We regret that only shortlisted candidates will be notified.
Hiring Institution: NTU
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