Senior IAM Engineer
Senior IAM Engineer
Job no: 541304
Work type: Full Time
Location: Sydney, NSW
Categories: Cyber
- Daily rate contract role – 12 month role, Enterprise Identity team
- Kensington, Sydney with Hybrid working, 2-3 days in the office weekly
This position plays an key role within the Enterprise Identity team, a centralised identity function operating within the Cyber department of UNSW IT. The person in this role will provide technical services within an operational team to manage a modern Identity and Access Management (IAM) framework, comprising of a set of business processes, policies, governance, and enabling technologies that facilitate appropriate, secure and timely lifecycle management of digital identities.
The Senior IAM Engineer provides technical services, advice, and guidance within the agreed scope and priorities identified, agreed, and authorised by the IAM Cloud Services Manager. The role reports to the Head of Enterprise Identity and has no direct reports.
Your accountabilities
- Lead and oversee the onboarding of applications to Single Sign-On (SSO) to Entra ID, including analysis and management of authentication, and applicable controls.
- Provide senior technical leadership in the design, configuration, development and ongoing evolution of Identity and Access Management (IAM) services, from conceptual, and logical design, through to physical implementation, ensuring alignment to business and technical requirements, security standards and architecture patterns.
- Provide technical stewardship of the Identity Governance and Administration (IGA) Platform, including oversight of the platform health, maintenance, upgrades, testing, reporting, diagnosis and resolution of complex or systemic issues.
- Lead and oversee the onboardings of applications to the Identity Governance and Administration (IGA) Platform, including design and implementation of access models, roles, groups and associated integrations, ensuring alignment with governance requirements and identity lifecycle processes.
- Lead and oversee the onboardings of applications to the Privileged Access Management (PAM) platform, supporting the facilitation or vaulting of privileged access ensuring the consistent application of the principles of least privilege.
- Design and implement automation and operational enhancements through the use of scripting or programming (eg Powershell, Terraform, JAVA), improving efficiency, and reliability across the IAM platform and services.
- Act as a senior escalation point for complex issues/requests/problems raised in UNSW’s Service Management system relating to Identity services, including the Identity Governance & Administration (IGA), Privileged Access Management (PAM), Entra ID (SSO, MFA), or the Australian Access Federation (AAF).
- Identify, assess, and manage complex risks and issues, and work collaboratively with Identity, Cyber, Integration, and IT application teams to ensure effective, sustainable and compliant solutions are implemented.
- Build and maintain strong, influential relationships with key stakeholders to understand business needs, provide expert advice and shape fit-for-purpose identity solution that support organisational outcomes.
- Develop, review and maintain high-quality technical documentation, including designs, configuration, procedures, and other documentation required to ensure IAM platforms are supportable, auditable and well understood.
- Maintain current knowledge of the identity domain (eg. IGA, PAM, SSO, MFA etc), cyber security best practices, as well as applicable vendor offerings, applying relevant enhancements that apply to the University context to support continuous improvement and maturity.
- Align with and actively demonstrate the UNSW Values in Action: Our Behaviours and the UNSW Code of Conduct
- Cooperate with all health and safety policies and procedures of the university and take all reasonable care to ensure that your actions or omissions do not impact on the health & safety of yourself or others.
Who you are
- Relevant tertiary qualification with extensive experience or equivalent competence gained through any combination of education, training, and experience in Identity and Access Management or related disciplines.
- Demonstrated advanced experience administrating, configurating and supporting enterprise-level Identity Governance and Administration (IGA), Privileged Access Management (PAM), and Single Sign-On (SSO) platforms, within complex, federated or de-centralised environment.
- Strong capability in scripting and programming for Identity Management solutions, for operational efficiency, platform reliability and continuous improvement.
- Proven experience diagnosing and resolving technical issues across IAM Platforms in a Production environment. Demonstrated ownership of solutions from design through to implementation.
- Proven understanding of identity standards and protocols, including OpenID Connect (OIDC), OAuth2.0, SAML, REST APIs, SCIM, as well as access control models including RBAC, ABAC, PBAC.
- Demonstrated understanding of key Cybersecurity concepts (Network Security, Security Operations & Administration, Incident Response & Recovery, Identity and Access Management, Vulnerability Management etc), and their applicability to enterprise environments.
- Highly developed analytical and problem-solving skills, with a proven ability to exercise judgement, initiative, and flexibility in the delivery of robust and sustainable technical solutions.
- Advanced written and verbal communication skills, with the ability to clearly articulate complex technical concepts to both technical, as well as non-technical audiences. A high attention to detail in documentation and deliverables.
- Demonstrated ability to work effectively and collaboratively across multidisciplinary teams (including project teams), contributing expert advice and technical input to initiatives with a range of stakeholders at different levels within an organisation.
- Strong stakeholder engagement, consultation, and time management skills, with proven ability to influence outcomes. Managing competing priorities (including handling negotiations), as well as proven ability to respond to changing priorities and operational demands.
- An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.
- Knowledge of health and safety responsibilities and commitment to attending relevant health and safety training.
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