Senior Manager, Pharmacy RPh

The Senior Manager, Pharmacy oversees pharmacy operations to ensure high quality patient care is provided in compliance with regulations, hospital policies, standard operating procedures (SOPs), and best practices. This role is responsible for leading and managing pharmacy department staff, developing and implementing pharmacy services, and collaborating with interdisciplinary teams to optimize medication management. The Senior Manager, Pharmacy plays a key role in strategic planning, quality assurance initiatives, regulatory compliance, and driving innovations in pharmacy practice to support the Institute’s mission.

In addition, this role provides operational leadership for both sterile and non sterile compounding services, ensuring adherence to regulatory standards, including USP <797> and USP <800>, and close coordination with regulatory compliance and quality/safety teams.

Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Oversee and manage daily pharmacy operations across assigned areas, ensuring compliance with all regulatory requirements, institutional policies, and SOPs.
• Lead and oversee sterile and non‑sterile compounding operations, ensuring safe, accurate, and compliant preparation of medications.
• Work collaboratively with Regulatory Compliance, Quality Assurance, and Safety teams to ensure all compounding practices meet current regulatory, accreditation, and professional standards such as USP <797> and USP <800>.
• Provide operational leadership to the Supervisor who manages daily drug compounding workflows, supporting efficient processes, proper staffing, and adherence to best practices.
• Provide leadership, mentorship, and direction to pharmacy staff, including hiring, onboarding, training, and performance evaluations.
• Develop and implement quality assurance and quality control programs to maintain and improve pharmacy services, including compounding‑related quality initiatives.
• Collaborate with clinical teams, operational teams, research teams, nursing leadership, and other healthcare professionals to optimize medication management, support patient safety initiatives, and implement new procedures or workflows.
• Lead the development, standardization, and prioritization of pharmacy‑related content, such as policies, SOPs, protocols, guidelines, and order sets.
• Lead and participate in departmental and institutional projects and committees affecting patient care, including technology implementations, process improvements, and compliance initiatives.
• Develop and monitor key pharmacy metrics, manage budgets, and oversee resource allocation to ensure efficient and cost‑effective operations.
• Develop both short‑term and long‑term goals for Pharmacy in conjunction with leadership.
• Stay current on trends and developments in pharmacy practice, serving as a role model and mentor to staff.
• Other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

• In-depth knowledge of pharmacy practice, including medication management, oncology therapeutics, and regulatory compliance.
• Strong leadership and management skills with the ability to motivate and develop a diverse team.
• Excellent communication and interpersonal skills to effectively collaborate with multidisciplinary teams and provide exceptional patient care.
• Proficiency with healthcare IT applications such as Epic (Beacon/Willow) and pharmacy information systems.
• Analytical and critical thinking skills to assess operational data, identify areas for improvement, and implement effective solutions.
• Ability to prioritize and organize work within time constraints and adapt to a fast-paced environment.
• Commitment to maintaining high standards of patient safety, quality of care, and customer service.
• Experience with project management and ability to lead initiatives and manage change.

SUPERVISORY RESPONSIBILITIES:
Supervises staff. Hires, develops, and manages staff to achieve organizational goals. Sets clear expectations, delivers feedback, and monitors performance for quality, efficiency, and compliance with policies and procedures. Mentors staff, fosters career growth, and cultivates a positive and productive work environment.

PATIENT CONTACT: Yes, may have direct patient contact through clinical specialist practice and consultative services.

MINIMUM JOB QUALIFICATIONS:

Minimum Education:
Bachelor's degree in pharmacy from an accredited college or university required; Doctor of Pharmacy (PharmD) from an accredited college or university preferred.

Minimum Experience:
7 years of pharmacy or related experience, with at least 5 years in oncology or related specialty required. 5 years in a supervisory or management role required. Residency or fellowship training preferred.

License/Certification/Registration:
Licensed Pharmacist in the Commonwealth of Massachusetts or other state where applicable required. Board Certification in Oncology Pharmacy or related Board Certification or advanced training preferred.