We are seeking a motivated and collaborative individual to join our team as a Teaching, Learning and Student Experience Assistant – Community Placements. This role offers an exciting opportunity to contribute to the delivery of high-quality administrative support for the MBChB programme, working closely with students, academic staff, and placement providers. You will play a key role in supporting a dynamic and student-focused learning environment.

You will be responsible for:

• Providing administrative support for community placements, including coordination with students, GP practices, and hospital teams
• Acting as a first point of contact for student and teaching-related queries, providing guidance and escalating where appropriate
• Maintaining accurate student records, placement data, and documentation to support teaching and learning delivery
• Supporting placement organisation, including scheduling, communications, and responding to changes or cancellations
• Assisting with meetings, correspondence, procurement processes, and general administrative duties across the team

About you

Essential criteria:

• Experience of working in an administrative role with structured processes
• Strong organisational skills and ability to prioritise work in a busy environment
• Good communication and interpersonal skills, with the ability to work with a wide range of stakeholders
• Attention to detail, problem-solving ability, and confidence working with data and records
• Digital literacy, including experience with standard IT systems and a commitment to excellent customer service

Desirable criteria:

• Experience of working in a higher education, healthcare, or research environment
• Experience supporting programmes delivered across multiple locations
• Experience using financial systems for ordering and procurement
• Experience supporting student-related processes or placements
• Experience contributing to process improvement or service enhancements

We are seeking a motivated and collaborative individual to join our team as a Teaching, Learning and Student Experience Assistant – Community Placements. This role offers an exciting opportunity to contribute to the delivery of high-quality administrative support for the MBChB programme, working closely with students, academic staff, and placement providers. You will play a key role in supporting a dynamic and student-focused learning environment.

You will be responsible for:

• Providing administrative support for community placements, including coordination with students, GP practices, and hospital teams
• Acting as a first point of contact for student and teaching-related queries, providing guidance and escalating where appropriate
• Maintaining accurate student records, placement data, and documentation to support teaching and learning delivery
• Supporting placement organisation, including scheduling, communications, and responding to changes or cancellations
• Assisting with meetings, correspondence, procurement processes, and general administrative duties across the team

About you

Essential criteria:

• Experience of working in an administrative role with structured processes
• Strong organisational skills and ability to prioritise work in a busy environment
• Good communication and interpersonal skills, with the ability to work with a wide range of stakeholders
• Attention to detail, problem-solving ability, and confidence working with data and records
• Digital literacy, including experience with standard IT systems and a commitment to excellent customer service

Desirable criteria:

• Experience of working in a higher education, healthcare, or research environment
• Experience supporting programmes delivered across multiple locations
• Experience using financial systems for ordering and procurement
• Experience supporting student-related processes or placements
• Experience contributing to process improvement or service enhancements