Specialist IV
Position Description
Performs semi-professional work on various projects and programs. Work is performed under supervision within established policies with latitude for independent judgment. Employee performance is based upon a review of completed work and overall results obtained. May supervise specialized clerical section.
Major/Essential Functions
- Check e-mails to verify all credit card payments have been posted and receipted correctly
- Check the librarian portal for new library card applications
- Generate new library cards and upload into the KOHA system Verify patron information is complete and if not, access Banner to gain further information
- Verify correct expiration dates using Banner
- Trains students assistants in daily operation of the circulation
- Check in and out library materials
- Using KOHA system and determining if they need more in-depth assistance, introducing them to a Reference Librarian for further assistance
- Assist with the basic maintenance of circulation computers and OPAC’s
- Answer phone calls for circulation
- Answer phone calls for Reference, ILL and Administration when they are away from their offices
- Keep circulation office inventory up-to-date
- Assist with circulation monthly statistics on a daily basis
- Monitor the student assistants work habits and ensure that they are following procedures
- Keep up with Reference Librarian schedule on availability to assist patrons
- Assist patron’s with printers and scanning
- Assist patrons with ILL requests
- Assist student assistants in getting their ID badge and ensure that they have access to the library after hours
- When the supervisor is out, make sure that the office runs as smoothly as possible
- Call vendor on issues we may be experiencing with the vending machine
- Notify supervisor when there is a problem in circulation that needs attention
- Update patron records in KOHA
- Customer service issues
- Handles lighting, elevator, security gate issues
- Maintain room reservation for students
- Maintain Libchat for patron assistance
- Check out headset and chargers for laptops for students use
- Assists with daily activities Wednesday-Sunday in the Public Services area under the guidance of the Unit Manager.
Preferred Qualifications
- 5 years of office administrative work experience.
- Bachelor's degree in general business or related field.
Required Qualifications
High school plus 4 years experience. Additional education may substitute on a year for year basis.
10
Unlock this job opportunity
View more options below
View full job details
See the complete job description, requirements, and application process
