STEAMery Supervisor (On-Campus Coffee Shop)
JOB SUMMARY
This position is responsible for supervising the day-to-day operations of The STEAMery which includes but is not limited to preparing and serving food and beverages to students, staff, faculty, and guests of the College.
Typical hours of operation: Monday-Friday from 6:00am-2:30pm, with the possibility of modified hours for events.
Employment Status: Full-time (.76 FTE/9 months), Benefits-Eligible, Non-exempt (Hourly)
Pay Range: $18.00-19.50 per hour
MAIN RESPONSIBILITIES
Operations and Maintenance
- Prepare and assemble daily food menu items and specials.
- Demonstrate creativity in developing and maintaining the drink menu.
- Ensure that service, sanitation, and food products meet quality standards.
- Monitor food supplies and prepare orders for future service periods.
- Provide valuable customer feedback to the Executive Chef and Assistant Director of Dining Service.
- Perform preventative maintenance on equipment and make service calls as needed.
- Maintain a neat and clean work area and professional appearance.
- Accountable for cash and charge transactions in the cafe.
Supervision and Training
- Co-Supervise the day-to-day operations of The STEAMery.
- Train and supervise student employees, providing work direction and leadership.
- Collaborate with the Assistant Director of Dining Service to provide input on the scheduling of student staff.
- Organize workflow and ensure employees understand their duties or delegated tasks.
Team Collaboration and Customer Service
- Demonstrate the ability to work in a team setting, including effective communication with student employees, supervisors, and other staff members.
- Try new methods and accept suggestions/direction for changes in procedures.
- Provide excellent customer service to all guests.
- All other duties as assigned.
MINIMUM QUALIFICATIONS
- High School Diploma or equivalent
- Strong customer service skills with the ability to create a welcoming and positive atmosphere.
- Excellent communication and interpersonal skills, with the ability to effectively lead and motivate a team.
- Ability to manage cash transactions accurately and responsibly.
- Proficiency in maintaining cleanliness and adhering to health and safety standards.
- Experience in a supervisory role within a food service environment, preferred.
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