Strategic Change Manager

Role Summary

Strategic Programmes & Change is a high-performing team with a critical role at the heart of the University. We work with senior leaders to align stakeholders, set strategic direction and deliver outcomes — helping the University achieve its ambitions as a Global Top 50 institution and long-term financial sustainability. Our portfolio is complex, fast-moving and varied; no two days are the same.

The Role

We are looking for a Strategic Change Manager to join our highly regarded change management unit. The successful candidate will:

• Have a proven track record of delivering outcomes in complex, fast-paced environments, with the resilience to navigate ambiguity and shifting priorities
• Think strategically — bringing clarity to ambiguity, identifying paths forward and developing creative solutions to difficult problems
• Build effective relationships across organisational boundaries, balancing competing interests to build consensus and drive results
• Communicate with impact — breaking down challenges collaboratively and demonstrating tangible outcomes

You will take responsibility for the end-to-end delivery of change across a range of strategically important initiatives. This includes transformational Professional Services efficiency programmes and projects spanning academic strategy implementation and cross-departmental working. Our work typically involves large-scale service areas, significant process change and cultural transformation.

Required Knowledge, Skills, Qualifications, Experience

• Relevant degree or relevant equivalent professional qualification (change management, project management), plus substantial relevant experience evidencing the experience required in this role.
• Relevant professional experience in a large and complex organisation.
• Experience of developing effective networks and strong relationships in a complex organisation, for example (but not limited to) with academics, Professional Services and other partners.
• Experience of developing strategic and operational plans.
• Strong facilitation skills, including workshops, and face-to-face.
• Outstanding writing skills, with the ability to write/prepare high quality papers, presentations, reports and briefings to Project Board and Executive Board level. This includes a clear style of communication and the ability to write for different audiences.
• Highly developed research skills and experience of producing and analysing complex source material, information and data and turning these into purposeful reports that influence policy and assist decision making.
• Experience of enabling cultural / ways of working change, in situations where the proposed programme may represent significant changes.
• Demonstrable experience of managing a range of at-scale and complex projects.
• Excellent communication and presentation skills, with an ability to use a range of communication skills and strategies to gain commitment to action or change.
• Excellent IT, organisational and administrative skills.
• An ability to work simultaneously and effectively to progress several different tasks.

Informal enquires can be made to Stuart Harvey at s.harvey@bham.ac.uk

To download the full job description and details of this position and submit an electronic application online please click on the 'Apply' button above.