Student Care Advisor

Atawhai Ākonga | Student Care

Located in Ōtautahi | Christchurch, Aotearoa | New Zealand

• Permanent position
• 37.5 hours per week

Āu Mahi | What You Will Do

The Student Care team plays a crucial role in optimising student personal, social, and academic experience at UC, enhancing individual engagement, resilience, and success.

The role of Student Care Advisor is to provide pastoral care to students through 1 : 1 sessions, wellbeing programmes and collaboration with other student support partners.

You will:

• Meet with students either via drop-ins or booked appointments
• Provide effective advice, guidance, and successful delivery of pastoral care supports that will enhance student wellbeing, campus engagement and academic learning experience.
• Case management of complex student needs and maintain relevant documentation to ensure continuity of care and effective referrals.
• Assist with the development and delivery of wider wellness services and team operations.

Mōu | Who You Are

This position requires strong communication, organisational, and student engagement skills and commitment to UC’s values and culture to promote a positive and inclusive work environment.

• Experience providing student support, counselling and/ or mental health services
• Experience gathering and applying evidence-based practices
• Experience in case management
• Application of ethics, confidentiality and boundaries when working with students
• Confidence promoting programmes or initiatives to diverse audiences
• Knowledge of UC functions and processes and working with student support networks and agencies
• A bachelor’s degree (NZGA Level 7) in Social Work, Counselling, Health, Education or similar is highly desirable.
• An alignment with our organisation's values and culture, promoting a positive and inclusive work environment.

Ngā Painga o UC | Why UC

At UC, being part of our team means more than just a job. We are committed to supporting our kaimahi | staff’s career and wellbeing with benefits designed to help our kaimahi grow and feel connected, supported and valued.

UC’s Benefits approach is shaped by Ngā Uara | Our Values Whanaungatanga, Tiakitanga, and Manaakitanga. We offer a range of benefits, for more information, please visit us: https://www.canterbury.ac.nz/about-uc/work-at-uc/benefits-working-uc. For more information about Te Whare Wānanga o Waitaha | University of Canterbury, please visit https://www.canterbury.ac.nz/

The closing date for this position is: 17 April 2026 (midnight, NZ time)*Please note applications will be reviewed after the close date.*

Pēhea te tono mai | How You Apply

Applications for this position must be submitted via our careers website and should include a cover letter and resume.

Please note, we do not accept applications by email, however we are happy to answer your queries in relation to the application process, please forward these to WorkatUC@canterbury.ac.nz

You must have Aotearoa New Zealand or Australian citizenship/permanent residency to be considered for this role.