campus partners to promote student well-being and persistence.
This is a 0.8 FTE position. The Student CARE and Outreach Case Manager will work a standard 40-hour/week schedule during the Fall and Winter semesters and reduce to a 6.25 hours/week schedule during the months of June and July.
Salary & Benefits:
$40,240 - $44,240, commensurate with experience
Comprehensive benefits package including medical, vision, dental, life insurance, generous employer retirement contributions, wellness resources and tuition waiver effective on date of hire.
Primary Duties:
- Under the direction of leadership, provide direct support to students through case management services, including resource referral, follow-up, and basic self-advocacy support.
- Provide outreach, educational opportunities, and other student services as appropriate.
- Collaborate with campus partners within Student Affairs and across the university and participate as a member of the University CARE Team.
- Assist in providing consultation to faculty, staff, and supporters regarding student challenges, concerns, and appropriate referral options.
- Promote holistic development and integrated care to foster student success.
- Assist in maintaining relationships with community-based resources within the Allendale & Grand Rapids Community.
- Maintain all required documentation of activities within Maxient database system.
- Support compliance with reporting requirements under Title IX, the Clery Act, and other applicable regulations, in consultation with supervisor.
- Demonstrate commitment to working with traditionally underserved or marginalized populations and assist in connecting students to appropriate campus support.
- Perform other duties as required/assigned by leadership.
Required Knowledge, Skills, and Abilities:
- Bachelor's degree in social work, psychology, or related field.
- One (1) year of relevant experience in case management, student support, human services, or related area (internships and graduate assistantships may be considered).
- Ability to work effectively with all constituents (students, faculty, administration, community members, parents and supporters).
- Demonstrated ability to exercise professional judgement and leadership, including the ability to work independently.
- Strong interpersonal skills, including strong oral, written, and listening communication capabilities.
- Ability to manage sensitive information and maintain confidentiality.
- Ability to establish and maintain professional working relationships with colleagues and be thoughtful of multicultural environment.
Preferred Knowledge, Skills, and Abilities:
- Master's degree (completed or in progress) in student affairs, social work, psychology, or related field.
- Experience working in higher education environment or student support setting.
- Experience working with Maxient Database System.
- Experience working in the areas of crisis management, behavior intervention, and community standards in higher education environment.
- Working knowledge of Title IX, FERPA, and other regulations associated with the position.
- Demonstrated success in collaborating with campus wide stake holders.
How to Apply:
Attach your cover letter and resume. The system will allow you to attach these documents electronically. If you have questions about the position or the posting, please contact perschka@gvsu.edu. If you need technical assistance, please contact Human Resources at hro@gvsu.edu.
Applicants must be legally authorized to work in the United States and must not require sponsorship now or in the future.
Application Deadline:
Application review begins June 15. This posting may be closed at any time at the discretion of the University.
