Company Description
Monroe Community College (MCC), a public institution in the Rochester, New York, region and a member of the State University of New York system, has built a legacy of innovation since its founding in 1961 and is widely regarded as a crown jewel of the community. MCC offers accessible, high-quality academic and workforce programs to a diverse population of learners.
With campuses in Brighton and Downtown Rochester, plus online options, MCC meets students where they are. The College serves more than 23,500 students — making it the second-largest SUNY community college — and leads the state in SUNY Reconnect enrollment.
Strong outcomes reflect MCC's impact: 87.7% of graduates are employed in New York State one year after graduation, and the College contributes $915 million annually to the regional economy. Guided by shared governance and a 10-member Board of Trustees, MCC partners closely with industry to meet workforce needs and support regional economic growth.
Please Note: Selected candidates must be New York State residents, even if the position you are selected for supports our employees and/or students in a partially or fully remote capacity.
Job Description
Statement of Learning Outcomes for FWS Student Employees:
Students employed in the Financial Aid Office will learn a variety of interpersonal skills such as teamwork, clear communication, civic engagement, and customer service. As they are trained on the technical aspects of the Financial Aid application process and online forms, students will also learn general computer skills and increase their knowledge of technical forms.
Function of Position:
The Federal Work-Study Student Assistant supports the daily operations of the Financial Aid Office by providing customer service assistance to students, families, and staff. This position helps ensure efficient office operations while contributing to student success and access to financial aid resources.
This position may be funded through Federal Work Study (FWS) and/or departmental budgetary funds, depending on eligibility and departmental need. Federal Work Study applicants must be approved by the Financial Aid Office prior to employment consideration. If you are unsure of your FWS eligibility, please contact Financial Aid before applying. Applicants must include their M# in any correspondence with the Financial Aid Office.
Examples of Duties & Responsibilities:
- Assist students and families through the financial aid application process, such as acquiring FSA IDs or completing FAFSA and TAP applications.
- Assist students in completion of any MCC-required financial aid-related forms, such as verification forms, dependency overrides, etc.
- Advocate for and guide students through scholarship applications utilizing the Scholarships Open application.
- Assist the office when needed in outreach to students
- Participate when available in special events such as Open Houses, Orientation and Registration days, Admitted student events, etc.
- When needed, do general office work, filing, and/or document uploads.
- When needed, student aides might be called upon to occupy the reception desk and sign in students to see a Financial Aid Advisor.
- Participate in training activities to increase financial aid knowledge.
- Other duties as assigned
MCC Expectations:
- Adheres to the College Code of Conduct.
- Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment.
- Maintains technological competencies utilized by the College.
- Commits to the philosophy of a comprehensive community college.
- Commits to professional growth. This includes seeking ongoing training in diversity, equity, and inclusion to better serve students.
Requirements
Required Qualifications:
- Must be currently enrolled as a student at Monroe Community College
- Must maintain satisfactory academic progress and be in good academic standing
- Federal Work Study eligibility is required for FWS-funded positions (must be approved by the Financial Aid Office prior to hire)
- Ability to work independently
- Strong written and communication skills.
- Be able to work as a team.
- Have a basic understanding of the MyMCC portal, such as how to access email, look up financial aid awards, etc.
Preferred Qualifications:
- Bilingual and able to read, write, and speak Spanish, or other languages, proficiently
- Have an interest in Financial Aid.
- Understanding of web-based applications and forms.
Additional Information
Pay Rate: $16.00/hour
Hours per Week: Up to 20 hours/week
Semester Hiring: Fall 2026 Semester
Application Instructions
Interested applicants must apply online and create an account by clicking on the APPLY NOW tab below. Returning applicants may login to their Monroe Community College Careers Account to apply for this position. See the FAQ page for guidance using our online system. Please contact us if you need assistance applying through this website.
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