Student Engagement Specialist - Summer Temp

The role of a Student Engagement Specialist (SES) is to connect and cultivate relationships with donors, alumni, students, family, and friends of Liberty, with an objective of increasing overall engagement and support of the university. The SES will accomplish this using digital technology, emails, traditional phone calls, and traditional mail to engage with university constituents. This position is an integral part in supporting the overall efforts in fundraising by the Development Division of Liberty University.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

1. Obtain a working knowledge of the strategic engagement opportunities presented by proactive and reactive outreach to connect the constituents of the university.
2. Utilize technology and strategies provided by CODE to effectively support the objectives of the Development Division.
3. Follow specific steps to cultivate relationships with alumni, donors, friends, and family of Liberty with to begin or increase their financial support.
4. Work directly with the CODE Manager of Quality and Assurance to accomplish the goals set by the Asst. Vice President of Development and Engagement.
5. Aid in outreach and follow-up for events and activities on behalf of Alumni Relations and Development.
6. Assist with the setup, tear down and staffing of events hosted by the Office of Alumni Relations and Development Division.
7. Remains abreast of existing and emerging technologies, processes, products, services, and leading industry performance benchmarks.
8. Works effectively as a team member, embracing and fostering LU’s mission.

EXTERNAL RELATIONSHIPS

This position interacts with individuals outside the university as follows: donors, alumni, students, prospective students, parents, churches and organizations through phone calls, emails, written communication, and video conferencing.

QUALIFICATIONS AND CREDENTIALS

Minimum Qualifications

1. Excellent, organizational, analytical, and critical thinking skills
2. Must be a team player who can effectively and efficiently communicate with both internal and external clients
3. Strong knowledge of customer care
4. Ability to articulate and defend the unique Christian educational mission and vision of Liberty University and its subsidiaries to a wide variety of individuals and groups.
5. Individual must not be in default on any federal student or parent loan
6. Individual must not be convicted of, or pled nolo contendere or guilty to, a crime involving the acquisition, use, or expenditure of federal, state, or local government funds, -or- be administratively or judicially determined to have committed fraud or any other material violation of law involving federal, state, or local government funds (CFR 668.14(b)(18)(i))

Education and Experience

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB

Communication and Comprehension

• Ability to effectively communicate both verbally and in writing to convey clear, well-articulated information.
• Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
• Possess public communication skills that allow professional representation of Liberty University to a variety of business, government and community customers and associates.
• Strong organizational skills.
• Excellent computer skills.

Problem Solving

Intuitively able to reason, analyze information and events, and apply judgment to solve problems of both a routine and complex nature.

Physical and Sensory Abilities

• Frequently required to sit for extended periods to perform deskwork or type on a keyboard.
• Frequently required to hear and speak to effectively communicate orally.
• Occasionally required to stand, walk, and climb stairs to move about the building.