Student Financial Aid Specialist

Thomas College, located in beautiful Waterville, Maine, is defining what it means to be the College of the Future. With a strong commitment to innovation, career readiness, and community partnerships, Thomas College is consistently ranked by U.S. News & World Report as one of Maine’s top colleges for social mobility. Our distinctive Guaranteed Job Program™, accelerated undergraduate degrees, and flexible graduate programs empower students to advance faster in business, entrepreneurship, education, technology, applied STEM, and arts & science fields. At Thomas, belonging isn't a buzzword; it's a promise. We create a supportive, welcoming environment where every student is seen, valued, and prepared to thrive in a rapidly changing world. For more information visit thomas.edu.

The Student Financial Aid Specialist (SFA) is accountable for performing all necessary support functions of the Financial Aid Process in a timely and accurate manner. This position reports to the Director of Student Financial Services. The SFA Specialist is responsible for all steps in the Direct Loan processing cycle. This includes origination, promissory notes, adjustments, and disbursements. The SFA Specialist also conducts entrance interviews, exit interviews, and ensures promissory note completion.

The SFA Specialist processes the exit packets and coordinates meetings with graduating seniors, both in November and in April. The SFA Specialist also mails packets as necessary to students who withdraw and do not complete the exit counseling process.

The SFA Specialist is also responsible for new student counseling, Financial Aid award processing, and acts as the Federal Work-Study Program Coordinator.

The SFA Specialist position requires a person who is articulate and friendly, with a professional appearance. Computer experience is critical. The person must be able to maintain an orderly work-space and be able to withstand frequent interruptions. The qualified candidate must be able to relate well to people over the age of fifteen. This job involves a combination of customer service skills and technical office skills. Common sense and the ability to identify problems with computer generated reports are critical. The SFA Specialist will speak regularly with students, parents, high school officials and peers.

An Associate Degree is required, Bachelor’s Degree is preferred. Two to three years of financial aid experience is required.

Thomas offers a competitive benefits package to include: Medical insurance, dental insurance, life insurance, disability insurance, 6% 403(b) matching plan, paid vacation, paid sick leave, thirteen paid holidays, on-site gym, meal discounts and free tuition for employees, spouse and dependent children.

Interested applicants should submit a cover letter, resume and names of three professional references. Please include an email address on your application materials.

Thomas College is an equal opportunity employer. Thomas College's mission is to prepare students for success in their personal and professional lives, and for leadership and service in their communities.