Founded in 1986, St. Charles Community College (SCC) has a
reputation as one of the best two-year colleges in the state of
Missouri. SCC's service area includes a six-county region with a
population exceeding 540,000. SCC's main campus, located in
Cottleville, has won architectural awards for its innovative,
contemporary design. The college's Dardenne Creek Campus features
the Center for Healthy Living and the Field to Table Institute.
Opening Fall 2025, the Innovation West Campus located in Wentzville
features the Regional Workforce Innovation Center. With a focus on
innovation, St. Charles Community College is a leader in delivering
high-quality education in a state-of-the-art learning environment.
The success of SCC is rooted in the mission of serving the
community by "focusing on academic excellence, student success,
workforce advancement, and life-long learning within a global
society."
We are seeking an Office Assistant who will collaborate with and
support services offered through the Student Health & Wellness
Office and the campus community as a whole.
The Student Health & Wellness Office Assistant provides
administrative, operational, and student-facing support for the
Student Health & Wellness Office. Working under the direction
of the Student Health & Wellness Program Manager, this position
supports Maxient systems, wellness initiatives, student access to
TimelyCare, office operations, record maintenance, communications,
and health and wellness events that promote student well-being and
success.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Other duties may be assigned.
Student Support Assistance
- Serve as a first point of contact for students visiting the
Student Health & Wellness Office.
Assist students with completing intake forms.
Maintain records of resource utilization.
Schedule appointments and connect students with the Student
Health & Wellness Program Manager or other campus resources, as
appropriate.
Maintain confidentiality of student information.
Represent the Student Health & Wellness Office at campus
events and presentations as requested.
TimelyCare Administration and Promotion
- Promote TimelyCare through digital signage, social media,
email, the SCC Portal, and Canvas, as directed by the Student
Health & Wellness Program Manager.
- Assist students with registering for and navigating TimelyCare
services.
- Support the collection and analysis of usage reports and
data.
- Assist students with accessing and utilizing TimelyCare
services.
Wellness Communications & Outreach
- Format wellness communications and educational materials.
- Maintain webpages, portal pages, calendars, and resource
directories.
- Submit flyers, forms, promotional materials, and other outreach
and marketing resources as requested by the Student Health &
Wellness Program Manager.
Health & Wellness Event Support
- Assist the Student Health & Wellness Program Manager with
the coordination and implementation of student health and wellness
events.
- Support room reservations, marketing requests, supply
procurement, food orders, vendor communications, volunteer
coordination, and attendance tracking.
- Provide on-site event support.
- Assist with wellness awareness campaigns and Healthy Campus
initiatives.
- Support assessment efforts and special projects.
Administrative Support
- Provide administrative support to the Student Health &
Wellness Program Manager.
- Maintain records, forms, databases, and tracking systems.
- Order supplies and process requisitions.
- Prepare reports, correspondence, and other documents.
- Update the Student Handbook annually and revise other
informational materials as needed.
- Research best practices and protocols for implementation at
SCC
- Perform additional administrative duties as needed, including
arranging meetings, coordinating conference registrations, and
creating brochures, presentations, and handouts.
Maxient Administration Support
- Assist with Student of Concern and wellness-related reporting
processes within Maxient.
- Support reporting, documentation, and data collection
efforts.
- Serve as a member of the Student Conduct Committee.
- Support student outreach efforts and maintain the Maxient
electronic database for student conduct, early alert, academic
reinstatement, student success, and academic integrity cases.
- Communicate and follow up with faculty and staff regarding
Maxient reports and related student concerns.
Additional Responsibilities
- Provide exceptional customer service to students, faculty,
staff, and visitors.
- Attend meetings, training sessions, and professional
development opportunities as requested.
- Perform other duties as assigned by the Student Health &
Wellness Program Manager.
- Collaborate with faculty, staff, administrators, and external
agencies or institutions as needed.
Minimum Qualifications
- Associate degree in a related field or equivalent combination
of education and experience.
- Two years of experience in administrative support, customer
service, student services, office coordination, or related
field.
- Proficiency in Microsoft Office Suite applications.
- Strong organizational, communication, interpersonal, and
customer service skills.
- Ability to maintain confidentiality and effectively manage
multiple priorities.
Preferred Qualifications
- Bachelor's degree in public health, Health Education,
Psychology, Social Work, Student Affairs, Human Services, Business
or related field.
- Experience in higher education, student affairs, student
services, or wellness programming.
- Experience assisting with the planning and coordination of
events, workshops, outreach activities, or awareness
campaigns.
- Experience with Maxient, Microsoft 365, Canvas, or similar
systems.
- Knowledge of FERPA and higher education confidentiality
requirements.
Physical Requirements
- Ability to lift and transport materials and supplies weighing
up to 25 pounds.
- Ability to assist with event setup and breakdown.
- Ability to work occasional evenings and weekends for
events.
- Ability to travel to satellite campuses.
HR Enhancement
- Demonstrated ability to work independently and as part of a
team.
- Strong attention to detail and accuracy in recordkeeping and
data entry.
- Commitment to supporting student well-being, equity, and
belonging.
