Job Summary

Incumbents provide comprehensive information and services to students and prospective students in single areas or across a number of disciplines that may include admissions, financial aid, academic advising, records and transcripts, career services, international students, and disability services.

Essential Functions

Coordinate academic support program operations; work may involve managing staff and activity scheduling, providing logistical and functional support, and collecting necessary documentation
Assist students with enrollment, registration, financial aid application, academic advising, testing, accommodations, and/or other student support services
Respond to inquiries from students, staff, instructors, and the public via phone, email, or in person; resolve complaints and issues
Prepare, process, and/or verify records, reports, worksheets, forms, loan packets, transcripts, promotional materials, presentations, and other documents
Perform administrative duties to include ordering supplies, processing correspondence, completing purchase requests, creating meeting agendas, reserving rooms, scheduling appointments
Perform accounting duties to include managing and reconciling student and other third party accounts
Coordinate with students, instructors, academic advisors, the public, and other internal and external staff, departments, and agencies
Provide support to supervisors, counselors, and managers by prioritizing and assigning work, and training staff
Perform other duties as assigned

Qualifications

Minimum Qualifications: Associate degree (A.S., A.A.) OR two-year technical certificate. One (1) year of experience in administrative support, customer services, or related area.

Job Summary

Essential Functions

Coordinate academic support program operations; work may involve managing staff and activity scheduling, providing logistical and functional support, and collecting necessary documentation
Assist students with enrollment, registration, financial aid application, academic advising, testing, accommodations, and/or other student support services
Respond to inquiries from students, staff, instructors, and the public via phone, email, or in person; resolve complaints and issues
Prepare, process, and/or verify records, reports, worksheets, forms, loan packets, transcripts, promotional materials, presentations, and other documents
Perform administrative duties to include ordering supplies, processing correspondence, completing purchase requests, creating meeting agendas, reserving rooms, scheduling appointments
Perform accounting duties to include managing and reconciling student and other third party accounts
Coordinate with students, instructors, academic advisors, the public, and other internal and external staff, departments, and agencies
Provide support to supervisors, counselors, and managers by prioritizing and assigning work, and training staff
Perform other duties as assigned

Qualifications

Minimum Qualifications: Associate degree (A.S., A.A.) OR two-year technical certificate. One (1) year of experience in administrative support, customer services, or related area.

Job Summary

Essential Functions

Coordinate academic support program operations; work may involve managing staff and activity scheduling, providing logistical and functional support, and collecting necessary documentation
Assist students with enrollment, registration, financial aid application, academic advising, testing, accommodations, and/or other student support services
Respond to inquiries from students, staff, instructors, and the public via phone, email, or in person; resolve complaints and issues
Prepare, process, and/or verify records, reports, worksheets, forms, loan packets, transcripts, promotional materials, presentations, and other documents
Perform administrative duties to include ordering supplies, processing correspondence, completing purchase requests, creating meeting agendas, reserving rooms, scheduling appointments
Perform accounting duties to include managing and reconciling student and other third party accounts
Coordinate with students, instructors, academic advisors, the public, and other internal and external staff, departments, and agencies
Provide support to supervisors, counselors, and managers by prioritizing and assigning work, and training staff
Perform other duties as assigned

Qualifications

Minimum Qualifications: Associate degree (A.S., A.A.) OR two-year technical certificate. One (1) year of experience in administrative support, customer services, or related area.

Student Services Specialist

Metropolitan Community College

3200 Broadway Blvd, Kansas City, MO 64111, USA