Student Services Specialist
Position counsels prospective and currently enrolled undergraduate, graduate and professional students regarding enrollment, scholarships and the various federal, state, and institutional financial aid programs offered through the University, student billing and student payment services in person, by phone, and through written correspondence. This position will be housed in Husker Hub, the One Stop Office for student services, and will work closely with the functional offices, Admissions, University Registrar, Scholarships and Financial Aid, Student Accounts, and the Bursar's Office. This position will participate in recruitment activities both on and off campus including but not limited to daily campus visits, Red Letter Days, admit receptions, diversity and honors events, admit receptions, or high school visits. This position may require some travel. Evening and/or weekend hours may be required during events.
As an EO/AA employer, the University of Nebraska considers qualified applicants for employment without regard to race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation. See https://equity.unl.edu/notice-nondiscrimination/.
Minimum Required Qualifications:
Bachelor's degree plus one year of customer service experience or evidence of strong interpersonal skills required.
Preferred Qualifications:
Prefer experience in a college or university financial aid office or comparable setting. Computer proficiency with word processing, spreadsheets, databases and presentation software helpful. Public speaking experience desirable. Bilingual specifically in Spanish
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