The Technical Lead is responsible for coordinating, testing, and assisting IT with implementing all patches, modifications and system upgrades and facilitating training for departmental end users. The Technical Lead documents processes and procedures, creates user manuals/training materials for staff and spearheads the configuring and testing of the annual financial aid year roll over and updates to financial aid tables and programs. The Technical Lead is primarily remote, occasionally will be needed on site, and must perform duties and responsibilities during the business hours of the College.
The Technical Lead collaborates with IT as needed to trouble-shoot problems and to initiate new product enhancements.
Job Requirements
Education Required: Associate's degree or higher or SQL certification
Experience Required: Minimum two years of strong technical proficiency with Structed Query Language (SQL). Demonstrated ability to work collaboratively with non-technical end users. Proficiency with Microsoft Office suite. Excellent verbal, written and presentation skills.
Preferred Knowledge, Skills, Abilities and Worker Characteristics:
- Bachelor's degree.
- Demonstrated functional knowledge of Ellucian Banner Financial Aid or Student modules.
- Prior experience in a college financial aid, registrar or student accounts office.
- Strong organizational and time management skills.
- Experience gathering data and report writing skills.
- Perform well under pressure, within time constraints, with a high degree of accuracy, diplomacy and confidentiality.
- Ability to coordinate workflow while dealing with multiple projects and deadlines.
- Ability to present complex information and data in coherent fashion.
- Bilingual Skills.
Additional Information
Deadline for Applying: October 2, 2026
Position begins: As soon as possible
Salary: $55,197 - $91,075 per annum; commensurate with experience. This is a Staff & Chair, Grade 60, 12-month position.
SUNY Orange offers a competitive benefits package which includes:
- Excellent low-cost health insurance
- Generous leave policy (including Winter and Spring Breaks)
- Tuition Reimbursement
- Retirement Plans
- Retiree Health Insurance
- Supplemental Insurance
- Public Service Loan Forgiveness eligible
To apply, visit http://occc.interviewexchange.com/jobofferdetails.jsp?JOBID=204369
