Supervisor, Infrastructure Design
Position Information
Position Title: Supervisor, Infrastructure Design
Department: Network and Communication Services
Posting Link: https://apptrkr.com/9830543"">https://www.ubjobs.buffalo.edu/postings/64344
Job Type: Full-Time
Posting Detail Information
Position Summary
The
Network and Communication Services (NCS) unit
is searching for a
Supervisor of the Infrastructure Design
Team who will manage the team supporting the voice and
data infrastructure at the University at Buffalo. As a
Supervisor, it is expected that you will mentor
and develop employees, including developing training plans, and
ensuring your teams share skills and knowledge. As a leader, is it
expected that you will understand the technical environment
surrounding the voice and data infrastructure at the University.
This is a campus-based position with the possibility of
hybrid-work.
Responsibilities:
- Coordinate with university constituencies to meet needs and
deliver consistent services
Ensure compliance with federal, state, and University
regulations and policies, as well as industry best practices (CSI,
NFPA, etc.)
Identify risks that need to be managed by standards and create,
establish, and enforce relevant standards, particularly CSI
Division 27, to manage those risks
Plan, assess risks, budget, and manage service lifecycles
Consult, project manage, and develop IT policies
Maintain inventories and recommend resources
Supervise personnel: Monitor workloads, communicate issues, and
handle administrative tasks
Mentor and develop employees, schedule work, and maintain
service coverage
Recruit, retain, and manage team performance and handle
personnel issues
Provide technical advice and stay updated on current and
emerging technologies
Develop project plans and lead project teams
Mentor and develop employees, enable training opportunities,
and guide career development
Additional Information: It is a great time to join
UB Information Technology (UBIT)! Our staff are
highly skilled and motivated to succeed and have cutting-edge
training and technical resources at their disposal. For more
information about UBIT visit our
website.
All the duties and responsibilities listed above continue to occur
in a 24×7 environment, therefore, working extended hours, holidays,
or varied hours may be required.
Learn more:
University at Buffalo is an affirmative action/equal
opportunity employer and, in keeping with our commitment, welcomes
all to apply including veterans and individuals with
disabilities.
Minimum Qualifications
- Bachelor's degree with 3 years of experience OR master's degree
with 1 year of experience; Equivalent combination of education and
experience will be considered. This experience should encompass
many technical aspects of network and communication services in a
large environment with more than 1000 users.
- Two years of experience in managing a technical team
- This position requires local travel between each university
campus and off-campus. This position will also have to visit active
construction sites to view and audit in-progress voice and data
installations. Must have the ability to demonstrate that the
candidate can meet the transportation needs of this position.
- Applicants must be authorized to work in the United States by
their start date. The University at Buffalo does not guarantee that
it will sponsor, support, or otherwise assist with obtaining work
authorization.
Preferred Qualifications
- Six years of experience managing service delivery teams in a
University or similar environment
- Demonstrated supervisory skills
- Demonstrated skills in handling personnel and interpersonal
issues
- Prepare and write appraisals and performance programs
- Conduct recruitment efforts as well as employee dismissals
Physical Demands
- Occasionally must ascend or descend a ladder, use standard
telecommunications tools/ equipment, and differentiate colors used
for standard wire coding.
- The person in this position needs to occasionally move about to
visit active construction sites.
Salary Range
$100,000 - $115,000
Special Instructions Summary
Is a background check required for this posting?
No
Contact Information
Contact's Name: Richard Letts
Contact's Pronouns:
Contact's Title: Executive Director of Network and
Communication Services
Contact's Email: rjletts@buffalo.edu
Contact's Phone: 716-645-9333
Posting Dates
Posted: 09/15/2026
Deadline for Applicants:
Date to be filled: 10/08/2026
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