Systems & Data Analyst - Office of Talent Strategy

ESSENTIAL JOB FUNCTIONS

Systems Implementation & Functional Leadership

• Serves as an internal business analyst and functional lead for Modern Campus/L3 implementation.
• Becomes subject matter expert in Modern Campus Lifelong Learning platform functionality, integrations, schema, and public view configuration.
• Leads business process discovery, documentation, and system configuration aligned to workforce operational needs.
• Develops functional requirements, user stories, workflow diagrams, and system documentation.
• Maps data attributes, identifies business rules, and leads data migration and validation efforts.
• Coordinates integration points with Workday Student and other institutional systems.
• Designs and executes system testing plans, including user acceptance testing (UAT), and serves as liaison between stakeholders and vendor.
• Identifies process redesign opportunities to improve operational efficiency and scalability.
• Supports go-live team training, readiness planning, stabilization, and post-production issue resolution.

Record & Document Management

• Serves as the primary administrator for Modern Campus/L3 post-implementation.
• Manages system configuration, security roles, updates, enhancements, and vendor releases.
• Identifies modifications and improvements to enhance system performance and user experience.
• Develops and maintains system documentation, training materials, and internal governance protocols.
• Partners with IT and functional leaders to troubleshoot system issues and ensure long-term sustainability.
• Monitors system usage and adoption metrics; recommends improvements based on trends and operational feedback.

Data Analysis & Reporting

• Develops Key Performance Indicators (KPIs) and reporting structures aligned with OTS strategic goals.
• Ensures data integrity and consistency across Modern Campus/L3, Workday Student, and other institutional systems.
• Responds to data requests and develops dashboards, visual reports, and executive summaries.
• Applies standardized data definitions in collaboration with Institutional Effectiveness.
• Supports reporting for grants, external funders, and workforce partners.
• Conducts labor market and program performance analysis to inform planning.

Cross-Functional Systems & Project Support

• Serves as functional analyst on workforce-related system initiatives, mirroring institutional analyst practices.
• Participates in cross-divisional project teams to support noncredit integration with Workday Student.
• Designs business process mapping documentation.
• Collaborates with stakeholders across Enrollment, Finance, IT, and Academic divisions to resolve cross-functional issues.
• Provides post-production support for approved projects.

Training, Governance & Continuous Improvement

• Designs and delivers training to OTS staff on system usage, reporting tools, and data interpretation.
• Establishes system governance practices, documentation standards, and change management procedures.
• Champions data-informed culture within OTS and other noncredit programs.
• Identifies continuous improvement opportunities to increase operational efficiency and student experience.

Culture of Respect

• Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.