Table Attendant

Table Attendant

Title: Table Attendant

Location: Upper East Side

Org Unit: Griffis Faculty Club

Work Days: Weekdays and some weekends

Weekly Hours: 35.00

Exemption Status: Non-Exempt

Salary Range: $18.68 - $20.60
*As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices

Position Summary

Promote and ensure guest satisfaction. Sets places at dining tables, take orders, serves food and drinks according to reservations.

Job Responsibilities

• Sets up and prepares dining room and lounge area for events. Keeps restaurant and station clean, sets up and takes down station appropriately.
• Provides beginning to end high level service for all guests - including greeting newly seated guests in a warm and friendly manner within 30 second and answering questions about menu item ingredients, preparations and accompanying items.
• Takes drink order at guest greeting, delivers beverages, takes entire order, and repeats order to guests for clarification. Communicate any additional meal requirements, allergies, dietary needs, or restrictions to the kitchen.
• Serves as wine steward responsible for serving, decanting, and recommending wines to accompany the chef's menus. In addition, provides table side service of Caesar salad, meat, and fish carvings.
• Attends to guests needs when delivering food and checks back to ensure guest satisfaction. Observe guests to ensure to respond to additional needs. Maintain table appearance by pre-bussing, checking drink levels, etc.
• Totals bill using POS (Point-of Sale) computer system and presents check upon removal of last plate or upon request. Gives warm and pleasant farewell to guests and invites them to return.
• Follows alcohol awareness procedures for preventing intoxication of guests. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance.
• Responsible for arranging all event food and beverages orders from the GFC; and delivering to specified NYP/WMC office and conference rooms.
• Performs other duties as assigned.

Education

• High school diploma or GED

Experience

• Two to Four years previous experience in serving food and drinks in a fine dining or hotel environment.

Knowledge, Skills and Abilities

• Demonstrated ability to work within an organization emphasizing teamwork, respect, and excellence.
• Maintains a favorable working relationship with all other employees. Fosters and promotes a cooperative and harmonious working climate.
• Clear and pleasant communication.

Licenses and Certifications

• Food Protection Certificate, issued by the Department of Health

Working Conditions/Physical Demands

• Standard industrial kitchen environment; This position requires full mobility and the ability to frequently lift or move up to 25 pounds; This position required the ability to walk and stand for long periods of time