Telecommunications Manager Part-Time

Job Details

Telecommunications Manager Part-Time

Job Category: Information Technology
Requisition Number: TELEC001339
Posted: May 28, 2026
Part Time
On-site
Rate: $50.00 USD per hour

Monmouth University Main Campus
West Long Branch, NJ

Monmouth University is seeking applications for a Part-Time Telecommunications Manager in the Information Operations Department. The Successful candidate will administer and manage the telecommunication systems including Avaya IP Office; AVST voicemail; Teltronics Call Recording; Avotus Call Accounting and SPOK 911 systems; and supervise Telecommunications Staff.

This is an in-person, on-campus, non-remote position.

Duties and Responsibilities:

• Administration and management of telecommunication systems including Avaya IP Office, AVST voicemail, Teltronics Call Recording, Avotus Call Accounting and SPOK 911 systems.
• Supervision of telecommunications staff, backup operators and outside vendors.
• Procurement and administration of cellular telephone plans and devices.
• Consult with University personnel in determining current and future requirements for their telecommunication needs.
• Work closely with Conference Services & Special Events to ensure telecommunication requirements are defined and delivered for both MU and non-MU events on campus.
• Negotiate and monitor telecommunication service contracts
• Oversee all incoming telecommunication bills and coordinate payment
• Work with outside vendors on design, installation and repair projects.
• Work with outside vendors to resolve telephone billing problems.
• Document and maintain all telephone records include caller ID.
• Other duties as assigned.

Minimum Requirements:

• Familiarity with Avaya telephone systems – especially IP Office and AVST VoiceMail.
• Familiarity with telephone call accounting software.
• Understanding of telephone cable plant systems.
• Be able to provide after hours coverage, as needed.
• Previous Supervisory Experience

Preferred Requirements:

• Five years working in the telecommunications industry on the technical side.