Temporary Manager
Job Description
The Manager will work in a dynamic and international environment, in which the main mission is to empower leaders with the skills to thrive in a complex, fast changing world.
The LKY School of Public Policy Executive Education consists of a highly trained, fast-moving, and client-oriented team dedicated to marry innovative policy practices with the latest theories and approaches in public policy and administration to deliver top educational experiences to our clients. Annually, we train over 1,800 professionals in governments, business, and non-profit organizations from Singapore, Asia, and the rest of the world.
The Manager is an outreach and programme delivery focused role, which would suit someone who not only have skills to develop programmes, manage stakeholders and deliver complex projects, but also the mindset for analysis, business judgment, and innovative thinking. S/he will assist in decision-making processes, programme content development, and in supporting Executive Education's plan for regional growth.
Main responsibilities include:
- Business and Strategy Development
- Programme Development and Management
- Programme Administration
Qualifications
BUSINESS, PORTFOLIO AND MARKET DEVELOPMENT (50%)
- Design and execute business growth strategy for Executive Education under limited supervision.
- Develop sales strategies to enable sustainable market penetration in appointed portfolio, with a keen interest to learn new competitors and industry trends.
- Interest in marketing outreach (encourage participant recruitment for open enrolment programmes).
- Good understanding of market demand in executive programme offerings (public policy, leadership, professional education).
- Able to design new executive programmes based on demand/ trends, innovate new learning products, design curriculum and test modules to suit executive programme offerings.
- Identify and onboard new partners into the EE network, and negotiate business terms and contracts, manage external partnerships for co-designed and co-delivered programmes.
- Be able to represent and articulate the LKY School's Executive Education value proposition at the executive level.
- Contribute to operational excellence in the day-to-day management of business development, including (but not limited to) forecasting, pipeline development, customer relations using CRM and other tools.
- Motivate internal stakeholders (EE, LKY School, NUS) to support growth of region, and successfully deliver organisational and customer goals.
PROGRAMME MANAGEMENT AND OPERATIONS (up to 40%)
- Programme administration (delivering new and current programmes in-house or overseas (as required).
- Develop team standards for gathering and documenting business requirements and processes.
- Develop, communicate and drive project schedule commitments.
- Facilitate change management decisions and adjust assignments and expectations accordingly.
- Drive initiatives or goals (e.g. continuous improvement) as needed.
ADMINISTRATION (up to 10%)
- Facilitate team's quality management undertakings and other internal duties as assigned.
- Coach staff and share best practices to the team as needed.
Competencies
Clearly communicates Faculty's/Department's policies
Faculty members' concerns are handled well by the incumbent and his/her team of administra
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