TEMPORARY Police Communications Dispatcher

General Purpose

Under general supervision, receives, evaluates severity and prioritizes emergency and non-emergency calls for service; dispatches appropriate first responders or transfers calls to appropriate agency; monitors surveillance and alarm systems; coordinates with officers and other agencies during in-progress calls and regional incidents; provides front-counter and general clerical support; and performs related duties as assigned.

Essential Duties & Responsibilities

• Operates radio and automated telephone and computer-aided dispatch (CAD) systems to receive and transmit routine and emergency calls from the public; evaluates, prioritizes and sequences incoming information and determines nature and priority of calls and/or transfers calls to the appropriate agency; dispatches police personnel and equipment to incidents according to established procedures.
• Maintains radio contact with police units on assignments; notifies other departments of needed support services; monitors radio frequencies for mutual aid; notifies other jurisdictions when coordination is needed; responds to field unit requests via radio or telephone for information; receives, enters and relays to field units situational information such as suspect descriptions, location updates and location of other responders.
• Performs vehicle, record and warrant checks and operates the California Law Enforcement Telecommunications System (CLETS) and accesses National Crime Information Service and Stolen Vehicle Systems.
• Monitors fire alarms, surveillance and other alarms for all District facilities and notifies appropriate District personnel.
• Provides front counter and general clerical support, including purchase requisitions and travel expense forms; processes live scan fingerprints and assigns key fobs to employees; maintains a variety of statistical logs, records and reports; data enters citations, police reports and calls for service; assists with department payroll processes and submission of human resources documents.
• Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District.