Temporary Public Safety Dispatcher

Job Description

Montgomery College, Central Services location in Rockville, Maryland has an immediate need for two part-time Temporary Public Safety Dispatchers to work weekends. This is a non-bargaining, non-exempt, grade 15 position. For non-exempt positions, you are not eligible to work a secondary job at Montgomery College. Montgomery College promotes and creates a working and learning environment rooted in the basic tenets of fairness, belonging, and inclusiveness.

Duties include but are not limited to:

• Receives and calmly responds to routine and emergency calls for police, fire, medical or other situations via telephone or radio.
• Determine nature and location of incident, dispatch assign campus officers, local police, fire, medical personnel or other emergency units as necessary.
• Researches and provides information for officers and callers.
• Monitors local police/fire/EMS/ emergency and weather incidents.
• Uses various systems to enter and retrieve information and document calls/incidents.
• Monitors campus-wide security and fire systems, CCTV, and building/classroom access.
• Serves as point of contact between campus officers and external agencies during emergencies.
• Operates various radio, consoles, telephones and computer systems.
• Maintains working knowledge of the campus geography and surrounding area to direct emergency personnel.
• Serve as a Campus Security Authority (CSA), as outlined by the Clery Act.
• Performs other related duties as assigned or appropriate

Required Qualifications:

• High School Diploma or GED. One-year work experience in customer service, call center, dispatch center, office environment or related experience.
• The equivalent combination of education, training, certification and/or experience that provides the required knowledge and expertise to perform the essential functions of the job may be considered.
• Ability to handle stressful situations and information exchanges in a fast-paced environment.
• Ability to maintain confidential information.
• Ability to operate computers, phones and work with Microsoft Office and other software databases.
• Ability to work cooperatively with all levels in the College community.
• Ability to handle stressful information, situations and information exchanges in a fast-paced environment.
• Commitment to working within a diverse environment and interact collegially with individuals of backgrounds.
• Ability to elicit appropriate questions in order to gather and disseminate accurate and precise information.

The salary for this position is $19.29 per hour.

Application Process:

• Click Here to apply online