Test & Quality Assurance Manager

As part of an exciting digital transformation, the University of Surrey is seeking a Test & Quality Assurance Manager.

You will lead and manage the IT and Digital testing and quality assurance service, defining and driving testing strategies, processes and procedures to enable the team to deliver software services and solutions that have been thoroughly tested and are fit for purpose.

We value, empower and support every member of staff to get the best out of your unique talents, so you’ll be rewarded with a generous salary, 32 days holiday PLUS Bank Holidays, pension contribution of 14.5%, and a unique and vibrant working environment.

Role & Responsibilities:

This is a University-wide role responsible for overseeing the testing, quality review and approval processes across multiple projects for new technical developments and major system enhancements.

You will work closely with assigned project managers, organisational stakeholders, business analysts, subject matter experts, testers, developers, tech leads, end users, support teams and third parties to manage testing and quality processes during project delivery.

The role involves quality and test advocacy, resource planning & management, and resolution of issues that impede the testing effort.

Responsibilities include:

• Play a lead role in the development, implementation and review of the IT Service’s Testing and Quality Assurance Framework and approach.
• Ensure that the appropriate level of QA has been adopted across the University’s IT and Digital portfolio.
• Work closely with IT colleagues and a diverse range of organisational stakeholders, along with software suppliers and third parties, to evaluate and test applications that are being implemented, ensuring that extensive end-to-end testing has been applied, and potential defects have been fixed.
• Identify current and future testing requirements with key stakeholders; working with teams across the organisation who are responsible for projects and key business applications.
• Oversee the development of test plans for the roll out of new software developments. This includes liaison with Test Analysts, Programme and Project Managers, Subject Matter Experts and system users to agree and schedule appropriate resource for test activities.

The IT team at Surrey are plugged in to the whole University, and our digital transformation work underpins the University’s strategy. IT is growing our digital transformation capability, improving student experience, and helping increase our research impact.

It’s a vibrant and exciting time to join a great and well-respected team at the heart of the University’s strategic plans.

What’s in it for you?

We think Surrey is an amazing place to work, and we are carefully crafting a dynamic, flexible, and fun place to work and thrive.

Our campus is a beautiful, leafy environment with carefully designed gardens, vibrant green playing fields, and a picturesque lake. With the buzz of student life and superb working facilities, the University is a global community of ideas and people, dedicated to life-changing education and research in an inspiring, innovative and diverse environment.

Alongside our gorgeous campus setting, collegiate on-site atmosphere and plentiful development opportunities, we also offer:

• Competitive Salary
• Market leading Pension
• Up to 40 DAYS Holiday: 25 Days annual leave + 7 University Days + Bank Holidays
• Travel & Family benefits including subsidised rail fare, cycle to work scheme and on-site childcare
• Access to on site leisure facilities at discounted rates

For more information or to be considered for the role, please apply via the University of Surrey Website.

The University is committed to providing an inclusive environment that offers equal opportunities for all. We place great value on diversity and are seeking to increase the diversity within our community. Therefore, we particularly encourage applications from under-represented groups, such as people from Black, Asian and minority ethnic groups and people with disabilities.

Job Description