Transportation Supervisor
Position Overview
Join the Ramily! Winston-Salem State University (WSSU) is a distinguished institution that combines academic excellence, community engagement, and a commitment to fostering student success.
Position Summary
Winston-Salem State University (WSSU) is seeking a Transportation Supervisor to oversee the daily operations, logistics, and staff of campus shuttles. The Transportation Supervisor manages a team of 10-15 Shuttle Drivers.
Responsibilities include: Oversee the daily operations of fleet vehicles, drivers, and logistics to ensure safe, efficient, and compliant transportation services; Operate the Ram Express Shuttle on a prescribed route; Accurately maintain standard mileage, passengers, and/or daily count records; Manage shuttle schedules and supervise individuals in a professional manner; Keep vehicles and equipment clean, check and maintain proper fluid levels in all vehicles; Completes pre- and post-trip checklists; Ensure that bus boarding and alighting areas are safe; Identify routine and breakdown maintenance issues with buses and ensure that repairs are made; Maintain thorough and current knowledge of all federal, state, local, and university regulations and policies; Manage required drug and alcohol testing programs; Investigate accidents, identify root causes, and implement corrective actions; Perform regular vehicle inspections and maintain vehicle inspection schedules; Train, or coordinate training on topics such as emergency responses and vehicle evacuation; Maintain accurate records of training, certifications, and compliance inspections; Lead by example, fostering a positive safety culture, and enforcing company safety policies; Develop plans for vehicle fires, breakdowns, and accidents; Act as the primary point of contact for clients; Track services in real-time; Monitor Passio Go! reporting and reviews driver performance data; Convey clear, concise instructions to drivers and management; Mediate disputes between staff and resolve customer complaints professionally; Problem-solve time-sensitive issues; Monitor employee performance, set goals, provide constructive feedback, and mentor staff; Conduct morning meetings, safety briefings, and training sessions; Document incidents accurately for compliance and safety investigations.
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