UA Online Program Manager
Job Summary
The UA Online Program Manager oversees and manages a dynamic portfolio of online academic degree and certificate programs within the University of Alabama Online. Acts as the liaison between the academic college and The University of Alabama Online. Drives online program innovation. Manages processes for program development.
Additional Department Summary
Ensures effective operations throughout the academic year. Provides functional oversight to a team of professionals involved in marketing, recruiting, developing courses and supporting student success. Analyzes, evaluates, articulates and shares program performance data, including information collected from various data sources related to applications, admissions, enrollments, marketing tactics and course development. Audits financial reports for accuracy.
Required Minimum Qualifications
Bachelor's degree and six (6) years of education program development and administration experience; OR master's degree and four (4) years of education program development and administration experience.
Skills and Knowledge
Ability to lead and manage various groups through planning, development, and implementation of projects. Excellent communication and human relation skills. Basic computer usage knowledge including office application software in word processing, spreadsheet & database management. Advanced customer service skills and the ability to lead and motivate various interdepartmental teams. Demonstrate keen attention to detail. Must be a self-starter, demonstrate strong initiative and exercise creativity in developing innovative solutions, including researching, evaluating and proposing new programmatic opportunities to college-level leadership.
Preferred Qualifications
Experience in a professional office environment.
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