The post will play a crucial role in overseeing education administration within the Department, reviewing and streamlining processes and improving efficiency and effectiveness in the running of UG&PGT programmes to ensure a positive student experience. In addition to carrying out programme administration and line management responsibilities.

What you would be doing

Programme Administration : You will provide comprehensive support to students, guiding them through their academic journey. You will work closely with academic programme teams, the Faculty Education Office team and other administrators to manage multiple teaching and learning activities, including producing timetables, support during teaching periods, management of Virtual Learning Environments and overseeing the assessment process, including organisation and oversight of exam boards.

Line Management : You will provide supervisory and developmental support to UG&PG Administrator(s) within the Department. You will also play a key role in our wider education team working closely with the UG&PG Co-ordinator for Dept of Metabolism, Digestion & Reproduction on team initiatives, training and ongoing improvements.

Wider Department input and oversight : you will work closely with the Education Manager and education team colleagues to establish best practice for processes relating to aspects such as project calls, marking allocations, student support, cohort building and marketing and recruitment.

What we are looking for

• Previous experience in a higher education setting, particularly in a customer-facing role
• Effective analytical and problem-solving skills
• Experience of negotiation & influencing to gain the desired result
• Excellent interpersonal skills, with the ability to deal confidently with students, staff and external stakeholders
• Ability to work independently and collaboratively within a team, providing help and assistance when needed
• Coordinating or supervising other staff including their professional development.
• Effective organisational skills, with the ability to manage one’s own workload and prioritise tasks appropriately

What we can offer you

• The chance to join a supportive administrative team that embraces opportunities and welcomes ideas to improve processes, and works collaboratively with a focus on staff development
• The opportunity to continue your career at a world-leading institution and be part of our mission to continue science for humanity

• Benefit from sector-leading salary and remuneration package (including 39 days off a year and generous pension schemes)
• Get access to a range of workplace benefits including a flexible working policy from day 1, generous family leave packages, on-site leisure facilities and a cycle-to-work scheme
• Interest-free season ticket loan schemes for travel
• Be part of a diverse, inclusive, and collaborative work culture with various staff networks and resources designed to support your personal and professional wellbeing

Further information

This is a Full time, Open Ended contract based at our Hammersmith Campus but may also be expected to travel to other campuses as required. 

If you require any further details on the role please contact: Fiona Bibby – f.bibby@imperial.ac.uk

£48,246 to £58,318 per annum

The post will play a crucial role in overseeing education administration within the Department, reviewing and streamlining processes and improving efficiency and effectiveness in the running of UG&PGT programmes to ensure a positive student experience. In addition to carrying out programme administration and line management responsibilities.

What you would be doing

Programme Administration : You will provide comprehensive support to students, guiding them through their academic journey. You will work closely with academic programme teams, the Faculty Education Office team and other administrators to manage multiple teaching and learning activities, including producing timetables, support during teaching periods, management of Virtual Learning Environments and overseeing the assessment process, including organisation and oversight of exam boards.

Line Management : You will provide supervisory and developmental support to UG&PG Administrator(s) within the Department. You will also play a key role in our wider education team working closely with the UG&PG Co-ordinator for Dept of Metabolism, Digestion & Reproduction on team initiatives, training and ongoing improvements.

Wider Department input and oversight : you will work closely with the Education Manager and education team colleagues to establish best practice for processes relating to aspects such as project calls, marking allocations, student support, cohort building and marketing and recruitment.

What we are looking for

• Previous experience in a higher education setting, particularly in a customer-facing role
• Effective analytical and problem-solving skills
• Experience of negotiation & influencing to gain the desired result
• Excellent interpersonal skills, with the ability to deal confidently with students, staff and external stakeholders
• Ability to work independently and collaboratively within a team, providing help and assistance when needed
• Coordinating or supervising other staff including their professional development.
• Effective organisational skills, with the ability to manage one’s own workload and prioritise tasks appropriately

What we can offer you

• The chance to join a supportive administrative team that embraces opportunities and welcomes ideas to improve processes, and works collaboratively with a focus on staff development
• The opportunity to continue your career at a world-leading institution and be part of our mission to continue science for humanity

• Benefit from sector-leading salary and remuneration package (including 39 days off a year and generous pension schemes)
• Get access to a range of workplace benefits including a flexible working policy from day 1, generous family leave packages, on-site leisure facilities and a cycle-to-work scheme
• Interest-free season ticket loan schemes for travel
• Be part of a diverse, inclusive, and collaborative work culture with various staff networks and resources designed to support your personal and professional wellbeing

Further information

This is a Full time, Open Ended contract based at our Hammersmith Campus but may also be expected to travel to other campuses as required. 

If you require any further details on the role please contact: Fiona Bibby – f.bibby@imperial.ac.uk

£48,246 to £58,318 per annum