Veterans School Certifying Official

Company:

Western Washington University

Job Location:

Bellingham, Washington

Category:

Veteran and Military Services

Type:

Full-Time

Position Title

Veterans School Certifying Official

About the University

Western Washington University, with over 15,000 students in seven colleges and the graduate school, is nationally recognized for its educational programs, students and faculty. The campus is located in Bellingham, Washington, a coastal community of 90,000 overlooking Bellingham Bay, the San Juan Islands and the North Cascades Mountain range. The city lies 90 miles north of Seattle and 60 miles south of Vancouver, British Columbia. Western has additional sites in Anacortes, Bremerton, Everett, Port Angeles, and Poulsbo. Western is recognized nationally for its successes, such as being named one of the top public master's-granting institutions in the Pacific Northwest for 25 years in a row by U.S. News & World Report.

Western Washington University is committed to achieving excellence through advancing inclusive success, increasing our Washington impact, and focusing on transformational education grounded in the liberal arts and sciences and based on innovative scholarship, research, and creative activity. Western's greatest strength is the outstanding students, faculty, staff, and alumni/ae who make up its community. Western supports an inclusive governance structure for all and provides a learning and working environment in which everyone can thrive. In pursuit of this excellence, individual employees are expected to establish and maintain productive and effective inclusive working relationships amongst diverse populations including staff, faculty, administration, student, and external constituents. Further, individual employees are expected to have the ability to operationalize sustainability concepts (economic, societal, environmental) into all aspects of performing their job duties.

About the Department

The Veteran Services Office supports Western's military-connected student population with resources that foster academic success and financial resources while promoting student development. We support Western's mission, which states that together with our students, staff, and faculty, we are committed to making a positive impact in the state and the world with a shared focus on academic excellence and inclusive achievement. We encourage applications from women, people of color, people with disabilities, veterans, and other candidates from underrepresented backgrounds and with diverse experiences interested in this opportunity.

About the Position

This position is a member of Veteran Services Office team and is responsible for work using knowledge and experience specific to the program under general direction. The position’s primary responsibility is completing the certifications of military connected students within the VA database as well as auditing student records and accounts to verify accurate documentation and payments for VA educational benefits. This position uses software programs offered by both the Department of Defense and the VA to certify military connected student benefits and reconciles benefits received for students by regularly accessing WWU software such as Banner, Teams, Microsoft Suite, Web4U, WordPress, SLATE, Joint Service Transcripts, Tungsten, AI Portal, and AskVA.gov.

The State HR classification for this position is Program Specialist 2.

Required Qualifications

• Community college or technical college degree or equivalent course work;
• Minimum 2 years’ experience in records, accounting or similar related work requiring confidentiality and accuracy;
• Ability to work independently and exercise good judgement under periods of high volume requiring significant accuracy;
• Experience working with military-connected service members or their families;
• Experience working with diverse and inclusive communities;
• Excellent customer service skills;
• Experience with computer use and software navigation;
• Experience with software programs such as Excel.

Preferred Qualifications

• Previous School Certifying Official experience;
• Experience with higher education related database software;
• Completion of cultural competency training within the past 2 years with a focus on equity, inclusion and diversity;
• Excellent customer service skills applied consistently every day in a variety of modalities including in person and telephone;
• Experience working with Enrollment Manager;
• Knowledge of Department of Veteran Affairs programming.

Conditions of Employment

All employees must comply with our Immunization policies, including Proof of Rubeola Measles Immunity within 60-days of hire. Please reach out to HR@wwu.edu if you need information regarding medical or religious exemption and applicable accommodations.

Salary

$4,342 - $5,836/month depending on qualifications and experience.

Benefits Information

Benefits Overview for Classified Positions

Bargaining Unit

This position is part of bargaining unit PT and is covered by the collective bargaining agreement with Public School Employees of WWU.

Application Instructions

Application materials should address your experience related to the position responsibilities and the required and preferred qualifications.

Closing Date Notes

Position is open until filled