Work Where You Learn: Build Experience, Grow Skills, and
Contribute to Your University Community. This position is
available only to enrolled American University students.
Most student positions at American University are eligible to
use Federal Work Study (FWS) awards, with a few exceptions. FWS
funds cannot be applied to janitorial, construction, partisan or
sectarian positions. For information or questions regarding FWS
funds, please contact American University's Office of Financial
Aid.
Important guidance for current American University employees:
American University current employees, including those employed in
student positions, must apply through their employee Workday
account. If you are a current employee at American University,
please log into your employee Workday account and select the
Find Jobs report which will take you to our internal career
listings. Applying outside of your employee Workday account may
cause delays in a hire process.
Department:
Donor Relations
Time Type:
Part time
FLSA Status:
Non-Exempt
Job Description:
Summary:
The PT Audience Engagement Assistant (Student FWS) is a part-time
student position that provides hands-on support for audience
engagement activities, including events, member/listener
communications, and social media support. This role is designed for
an individual with limited to no prior experience and offers
on-the-job training. Work is completed under the guidance of a
manager or experienced staff member.
Essential Functions:
1.) Event Support
- Assists with event preparations and day-of support for WAMU
events, including media partnerships and co-presented events,
following established plans and instructions.
Helps maintain guest lists and supports ticket giveaway
logistics (e.g., organizing entries, tracking responses), under
staff supervision.
Assists with assembling event materials and logistics
checklists (e.g., timelines, supply lists, run-of-show notes) for
staff review and finalization.
2.) Member and Listener Support
- Assists with responding to routine member and listener
questions using approved guidance and templates; escalates
non-routine or sensitive issues to a manager. Supports CRM data
hygiene through regular data cleaning, validation, and record
maintenance.
3.) Social Media Support
- Assists with drafting, formatting, and scheduling social media
posts using pre-approved messaging, brand guidelines, and staff
direction.
- Helps compile basic social media metrics (e.g., likes, shares,
comments) and prepares summaries for staff review; does not make
independent strategic recommendations.
4.) Additional Duties
- Provides general administrative and project support to the
Advancement team as assigned, consistent with a student/entry-level
role.
Position Type/Expected Hours of Work:
- Part-time.
- 20 hours per week.
Salary Range:
- $18.40 - $20.00 per hour.
Required Education and Experience:
- Current student with a Federal Work Study (FWS) award.
- Interest in events, audience engagement, communications, and/or
social media.
- Strong reliability and follow-through; able to complete
assigned tasks on time with guidance.
- Clear, professional communication skills (written and verbal)
and comfort asking questions when direction is needed.
- Basic computer skills and comfort learning new tools (e.g.,
Microsoft Office/Google Workspace, web forms, ticketing platforms,
social scheduling tools).
- Ability to follow instructions, use templates, and adhere to
established guidelines (e.g., brand standards,
privacy/confidentiality expectations).
- Attention to detail for tracking lists, logging requests, and
handling routine administrative tasks.
- Ability to maintain professionalism when interacting with
members/listeners and to escalate non-routine issues to a
supervisor.
Additional Eligibility Qualifications:
- Customer service experience (retail, campus roles,
volunteering, etc.).
- Familiarity with social media platforms (e.g., Instagram,
Facebook, X/Twitter, LinkedIn) from a personal or student
organization perspective.
- Experience supporting events (student orgs, campus programming,
volunteering).
- The ideal start date for this position is 8/31/26.
- This position will report to the Associate Director Donor
Relations at WAMU.
- Hybrid modality. For training purposes, 2-3 days a week, onsite
(Mondays and/or Tuesdays, Wednesdays) is required. Once fully
trained, 1 day a week onsite is required.
Other Details
- This position is available only to enrolled American
University students.
- Please note this job announcement is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time
with or without notice.
- American University is an
E-Verify employer.
- Visit https://www.american.edu/hr/
for additional information about American University employment and
benefits.
Current American University Employees
American University current employees (including those employed in
student positions) must apply through their employee Workday
account. If you are a current employee at American University,
please log into Workday and select the Find Jobs report which will
take you to our internal career listings.
Contact Us
For more information or assistance with the American University
careers site, email
theworkline@american.edu
.
American University is an equal opportunity, affirmative action
institution that operates in compliance with applicable laws and
regulations. The university does not discriminate on the basis of
race, color, national origin, religion, sex (including pregnancy),
age, sexual orientation, disability, marital status, personal
appearance, gender identity and expression, family
responsibilities, political affiliation, source of income, veteran
status, an individual’s genetic information or any other bases
under federal or local laws (collectively "Protected Bases") in its
programs and activities.