"Web Support Coordinator"

Job Details

Title: Web Support Coordinator

Department Org: Hosp - Advertising/Marketing - 108980

Employee Classification: U1 - Unclassified PSA FT

Bargaining Unit: Professional Staff Association

Primary Location: MC AD

Shift: 1

Start Time: 8:15 am End Time: 5:00 pm

Posted Salary: Starting at $43,888

Float: False

Rotate: False

On Call: False

Travel: False

Weekend/Holiday: False

Job Description:

The Web Support Coordinator is the front-line person for supporting and training web partners and marketing strategists in managing web content, user experience, brand standards and compliance for University websites. This position also facilitates website changes, moves, enhancements and maintenance of University websites as well as user management in the University’s web content management system and other website third-party applications.

Position Summary:

The University of Toledo is seeking a Web Support Coordinator to join the Office of University Marketing and Communications to support strategic web content management for UToledo Health. This position provides customer service to partners to manage and facilitate website changes, updates, moves, enhancements, and maintenance in support of efforts to promote the institution’s clinical operations and contribute to new patient acquisition, patient retention and education, reputation management, and brand awareness and affinity.

Minimum Qualifications:

Qualifications/Knowledge, Skills & Abilities
Education/experience/licensing:
• Bachelor’s degree.
• One to three (1-3) years of experience supporting websites within a fast-paced environment.
• One to three (1-3) years of experience providing customer service support in web and technology.
• Working knowledge of HTML preferred.
• Working knowledge of web content management systems is preferred.
• Excellent interpersonal client service and negotiating skills.
• Resourceful self-starter who can work independently and translate feedback and direction into successful solutions in a timely manner.
• Ability to execute and manage numerous jobs concurrently, work independently and in teams, and manage projects from start to completion with minimal instruction.

Conditions of Employment:

To promote the highest levels of health and well-being, the University of Toledo campuses are tobacco-free. Pre-employment health screening requirements for the University of Toledo Health Science Campus Medical Center will include drug and other required health screenings for the position.

Equal Employment Opportunity Statement:

The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.

The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at hrcompliance@utoledo.edu or 419-530-4747 between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request.