Job Details
Posting Number: S15430P
Working Title: Work Control Assistant
Department: Housing-Facilities-Admin
About the University of Georgia:
Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university ( https://www.uga.edu/ ). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of…
Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.
About the College/Unit/Department:
Part of the Division of Student Affairs, University Housing consists of nearly 2.8 million square feet of facilities and is home to more than 9,000 students. The department employs 220 full-time staff members, 21 graduate assistants and 565 undergraduate student workers. As a self-supporting auxiliary, University Housing operates a $59 million budget derived only from student housing fees and other non-state sources. In support of its mission to provide comfortable, affordable and secure housing options where the academic success and personal growth of residents are encouraged and supported, University Housing engages staff members in competency-based training and students in curriculum-based engagement focused on community building, interpersonal skills, social awareness and responsibility, and well-being.
College/Unit/Department website: housing.uga.edu
Posting Type: External
Retirement Plan: TRS
Employment Type: Employee
Benefits Eligibility: Benefits Eligible
Full/Part time: Full Time
Additional Schedule Information: M-F, 8 a.m. – 5 p.m. Some evening and weekend work may be required
Advertised Salary: $45,000
Posting Date: 07/13/2026
Open until filled: Yes
Proposed Starting Date: 08/31/2026
Special Instructions to Applicants: We are unable to offer a work visa sponsorship for this position. You must be authorized to work in the U.S. to apply.
Location of Vacancy: Athens Area
Classification Title: Work Control Assistant I
FLSA: Non-Exempt
FTE: 1.00
Minimum Qualifications: High school diploma or equivalent
Preferred Qualifications:
- Technical knowledge in the field acquired through an apprenticeship, a 2-year degree, or professional certificate.
Position Summary:
The Work Control Assistant serves in the Work Control office by inputting work orders submitted by staff and residents working and living in University Housing which provides on-campus housing options for 9,000+ students. This position is responsible for scheduling inspections and repairs for the low-speed vehicles in University Housing’s fleet. Monitors the purchasing of fuel for the fleet. This position acts as the back-up for the Work Control Manager in their absence. They will also assist in overseeing the student and temp workers.
Knowledge, Skills, Abilities and/or Competencies:
- Creates work orders with the expected degree of independence and with limited mistakes.
- Effectively communicates and collaborates in a professional and consistent manner with a wide variety of individuals such as building service workers, residence hall staff, students/families and other team members via telephone, in writing, or in person.
- Proven ability to work as a team member but also make effective independent decisions and follow through on assignments.
- Can effectively utilize a variety of computer applications in the completion of assigned tasks, including but not limited to OneSource, the Microsoft Office Suite, UGA email and employee websites.
- Adaptable to a fluctuating work environment.
UNIVERSITY HOUSING EXPECTATIONS:
- Commit to a University Housing-first philosophy by promoting student success and supporting University Housing, Division of Student Affairs and University of Georgia missions and goals.
- Safeguard the physical security of University Housing facilities, protect sensitive information through adherence to cybersecurity polices and best practices, promptly report any security concerns or incidents, and promote a culture of security awareness to ensure secure on-campus residential communities.
- Embrace an entrepreneurial spirit by sharing opportunities to protect departmental resources and find cost savings.
- Be present and on time for all scheduled work, communicating proactively for unavoidable absences and adhering to policies and procedures for leave requests, as these are crucial for overall productivity, team morale and operational efficiency.
- Provide a positive student experience by being courteous, caring, patient, flexible and working to resolve issues or problems in a timely manner. Collaborate with team members across University Housing, as needed, and communicate issues to supervisors.
- Maintain a positive and productive environment by consistently following department, campus and USG policies and procedures.
- Designated as Essential Personnel Pool (meaning may be asked to report to work) for the purposes of maintaining critical operations during inclement weather or other emergency situations. Employees in this role may be required to report to work when the University is closed or operating under modified conditions. The employee will be contacted by their supervisor (or designee) with instructions on when and where to report and what duties will be necessary. Communication will occur via the employee’s primary contact information on file (phone, email, or other agreed-upon method). The designation of Essential Personnel Pool will be reviewed annually during the performance evaluation period to ensure alignment with operational needs.
- Participate in departmental “all hands-on deck” events (e.g., move-in, move-out, residence hall emergencies).
Physical Demands:
- Standard for a normal office environment.
- May be outside periodically to inspect vehicles.
- Safely operate a UGA state vehicle, as necessary.
Is driving a responsibility of this position?: Yes
Is this a Position of Trust?: Yes
Does this position have operation, access, or control of financial resources?: No
Does this position require a P-Card? : No
Is having a P-Card an essential function of this position? : No
Does this position have direct interaction or care of children under the age of 18 or direct patient care?: Yes
Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes
Duties/Responsibilities:
Work Control
- Assists the Work Control Manager with utilizing facilities software systems (Ready and AiM) and inputs work requests into the AiM system on a daily basis.
- Reviews after hours on-call reports from residence life, security, and maintenance on-call staff daily and follows up on maintenance or cleaning concerns.
- Works closely with residential building service managers, maintenance supervisors, skilled trades and utility workers regarding work requests.
- Interacts in a professional and consistent manner with a variety of customers and colleagues via customer virtual service desk, telephone and/or in person to coordinate work.
- Contacts with UGA Facilities Management Division Work Control when assistance is needed to complete work requests.
- Attaches police reports to the appropriate work orders involving damage due to vandalism.
- Serves as the Work Control Manager in their absence.
Percentage of time: 80
Fleet Management
- Assists with managing a fleet of vehicles for University Housing.
- Schedules repairs for low-speed vehicles through a vendor.
- Schedules bi-annual inspections of low-speed vehicles and visually inspects each of those vehicles during the inspections.
Percentage of time: 10
Other
- Assists in giving student and temp workers assignments or projects.
- Completes all training requirements and participates in team activities.
- Assists in creating the yearlong schedule for maintenance on-call.
- Other duties consistent with the purpose and scope of this position, which may be assigned.
Percentage of time: 10
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