Work Integrated Learning (WIL) Contracts Support Officer
Location: 90 Sippy Downs Drive, UniSC Sunshine Coast, QLD, Australia, 4556
Unit: Academic Support Unit
Classification: Administration / Admin Support, Individual contributor, L5 $82,843 - $93,358 +17% super, Professional
Employment Type: Full-Time
Campus: Academic Support Unit, Sunshine Coast Campus, Sippy Downs
Salary: Level 5, $82,843 - $93,358 p.a., plus up to 17% employer superannuation
Appointment: Full-time, ongoing appointment
The Opportunity
At UniSC, we believe real-world experience is central to future-ready graduates. Our Work Integrated Learning (WIL) team plays a critical role in connecting students with industry partners and ensuring every placement is compliant, seamless, and impactful.
As a WIL Contracts Support Officer, you will work at the heart of this ecosystem. Reporting to the WIL Contracts and Budgets Officer, you will support the administration of placement agreements, contract compliance, and financial processes that underpin thousands of student placements each year.
This is a role for someone who thrives on detail, enjoys building strong stakeholder relationships, and takes pride in keeping complex processes running smoothly. Your work will directly contribute to expanding and enhancing placement opportunities in line with UniSC’s strategic priorities.
You will
- lead the end-to-end administration of WIL contracts and placement agreements, ensuring accuracy, compliance, and timely processing;
- maintain and monitor contract records, systems, and data to support reporting, compliance, and placement delivery;
- partner with students, academics, and host organisations to provide responsive support and ensure smooth placement experiences; and
- coordinate placement-related financial processes and contribute to continuous improvement of workflows and administrative practices.
About you
You’re highly organised, detail-focused, and confident navigating administrative processes in a structured environment. You bring a customer-focused mindset and enjoy working with a wide range of stakeholders, balancing multiple priorities with ease. You’re not just process-driven, you’re also someone who looks for smarter, more efficient ways to work and contributes positively to a collaborative team environment.
You will possess:
- Experience in administrative support, ideally within a university or regulated environment;
- Strong organisational skills with the ability to manage competing priorities and meet deadlines;
- Excellent communication and interpersonal skills, with a professional and responsive approach;
- Proven ability to interpret and apply policies, procedures, and compliance requirements;
- Strong attention to detail and accuracy in record keeping and data management;
- A proactive approach to problem solving and continuous improvement;
- Confidence working independently and collaboratively within a team; and
- Experience supporting contracts, placements, or administrative systems (desirable).
Don't meet every requirement? At UniSC, we understand that your work and life experiences can be just as valuable. If you're excited about this role but your CV doesn't align perfectly with our position description, we encourage you to apply anyway. You may be just the right candidate for this or one of our many other opportunities.
UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context. For additional support during the application process, please contact us at unisc-careers@usc.edu.au or call +61 7 5430 2830.
How to apply
All applications must be lodged through our website. To apply please visit our website at: Careers at UniSC
Applications for this position close midnight, Sunday 12 July 2026.
Position Description: 494603_WIL contracts Support Officer.pdf
Your completed application must include:
- a resume and a statement of suitability (not to exceed two pages), which will be reviewed in alignment to the specified selection criteria as outlined within the position description.
Further information regarding how to prepare your application is available on our website: Join our team.
Have questions or want to know more? For a confidential discussion, please contact:
Dannielle Dowling
Team Leader, WIL Systems and Compliance
Telephone: 07 5456 3415
Email: dcochran@usc.edu.au
We would love the opportunity to get to know you better, but we know it works both ways. To get to know a little more about us, visit us at: Welcome to UniSC and LinkedIn Life
UniSC values a diverse and talented workforce and invites applications from candidates who already have legal work rights in Australia.
UniSC does not accept unsolicited applications. For agency inquiries, contact unisc-careers@usc.edu.au
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