Western Governors University (WGU), headquartered in Millcreek, Utah, is a pioneering non-profit online university founded in 1997 by 19 U.S. governors. It revolutionized higher education with its competency-based education (CBE) model, where students progress by mastering skills rather than accumulating credit hours. This approach appeals to adult learners, making WGU a leader in accessible, affordable degrees in fields like business, information technology, health professions, and teacher education. As of 2026, WGU serves over 170,000 students across the United States, with flat-rate tuition around $3,500-$4,000 per six-month term, enabling faster completion and cost savings.
Jobs at Western Governors University reflect its innovative model. Unlike traditional universities, WGU employs 'mentors' and 'course instructors' rather than tenured professors. Mentors provide personalized coaching, while instructors develop and update online courses. Staff roles support operations, from IT to enrollment services. With a focus on remote work, many positions allow flexibility, attracting professionals nationwide. The Millcreek campus serves as the hub for leadership and some in-person roles, blending Utah's vibrant tech scene with national reach.
Careers at WGU span faculty, administrative, and support roles. Faculty positions include:
Administrative jobs cover human resources, marketing, and finance. Explore university job types for a broader view of positions available in higher education. WGU frequently hires for remote higher-ed jobs, lecturer jobs, and professor jobs tailored to online delivery. Recent openings in Millcreek include partnership managers and data analysts, capitalizing on Utah's growing economy.
Staff roles in student services emphasize empathy and technology savvy, helping learners balance work, family, and studies. WGU's growth—enrollment up 5% in 2025—means ongoing hiring for scalable operations.
For faculty jobs at WGU, a master's degree is the minimum; a PhD in the relevant field is preferred for senior roles. For example, IT mentors need an MS in Computer Science, while nursing instructors require advanced clinical credentials. Research focus is applied rather than pure academic—expect expertise in online pedagogy, curriculum design, and student outcomes assessment. WGU prioritizes practical industry experience over publications.
Preferred experience includes 3-5 years in teaching or mentoring adults, familiarity with learning management systems like Canvas, and proven student success metrics. Skills and competencies encompass:
Administrative roles seek bachelor's degrees with HR or marketing experience. Learn more about writing a winning academic CV to stand out.
Key terms for WGU jobs:
To apply for jobs at Western Governors University, visit their careers page at wgu.edu/careers. Submit a resume, cover letter, and transcripts. The process involves:
Tips for success:
Use our higher ed career advice for more strategies, including employer branding secrets.
WGU champions diversity through its Inclusive Excellence framework, aiming for a workforce reflecting student demographics (60%+ first-gen college). Initiatives include:
In 2025, WGU increased diverse hires by 15%, fostering an inclusive culture in Millcreek and remotely.
WGU prioritizes work-life balance with unlimited PTO, remote-first policies, and mental health days. Employees enjoy flexible hours suiting the self-paced model. The Millcreek headquarters features modern offices near Salt Lake City, with collaborative spaces, gyms, and team events. Remote staff access virtual wellness programs and professional development. Reviews highlight supportive culture, low burnout, and career growth opportunities, making WGU appealing for long-term careers.
WGU offers stability in a growing online education sector, competitive benefits like 401(k) matching, and tuition discounts for employees. With Utah's low cost of living and proximity to outdoor activities, Millcreek roles blend professional fulfillment and lifestyle. For academic professionals, it's a chance to impact thousands via innovative education.
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