New Zealand's education sector is grappling with a contentious clash between transparency and administrative efficiency, triggered by a University of Auckland law student's mass Official Information Act (OIA) request to over 2,400 schools. The incident has prompted the Secondary Principals' Association of New Zealand (SPANZ) to seek legal advice on exempting state schools from the OIA, highlighting growing concerns over resource strain in the nation's education system.

This controversy centers on Regan Cunliffe, a law student at the University of Auckland, whose February 2026 request sought detailed policies and procedures on school trustees' use of personal devices and accounts for board business. Sent to 2,422 state and state-integrated schools, the request—described by critics as part of a supervised research project—has ignited debate about the balance between public accountability and the practical burdens on frontline educators.

The Genesis of the Mass Request

Cunliffe's OIA, dispatched in early February, required schools to disclose any existing guidelines governing trustees' personal device usage in official capacities. This includes emails, documents, or communications conducted on private phones or laptops during board activities. Schools have 20 working days to respond under the OIA, but the sheer volume—equivalent to one request per school nationwide—has overwhelmed many institutions.

SPANZ President Louise Anaru labeled it a 'carefully designed, system-wide exercise intended to map legislative non-compliance across the school sector.' In a letter to University of Auckland Vice-Chancellor Dawn Freshwater, Anaru expressed dismay that such a project, allegedly supervised by the Auckland University Law School, imposed a 'significant and disproportionate burden' on under-resourced schools.

Auckland University's Role in the Spotlight

The University of Auckland, New Zealand's largest and highest-ranked tertiary institution, finds itself at the heart of the debate. As a public university subject to the OIA itself, it routinely handles hundreds of requests annually. Past scrutiny, such as the 2018 Ombudsman ruling against excessive OIA fees charged to media outlets, underscores universities' own compliance challenges.

Anaru's letter specifically called out the law school's supervision, arguing that student coursework should not divert school resources. The university has been approached for comment but has not yet responded publicly. This incident raises broader questions for New Zealand's higher education sector: how should universities guide student research that leverages public information laws? Does academic freedom extend to projects that strain public agencies?

In the context of higher education, where research often intersects with public policy, this case exemplifies the tension between scholarly inquiry and sectoral impacts. Universities like Auckland, with strong law programs emphasizing public law and governance, must navigate ethical considerations when student projects engage Crown entities like schools.

Principals' Response and Union Mobilization

SPANZ, representing secondary school principals across New Zealand, has launched a member survey to quantify the OIA burden—tracking request numbers and hours spent on compliance. Preliminary feedback reveals principals personally handling searches, reviews, and redactions without dedicated legal or compliance teams, unlike larger government departments.

'Unlike government departments, schools do not have in-house legal counsel or funded resourcing,' Anaru stated. Some principals have incurred personal legal costs to ensure compliant responses. The union is exploring full OIA exemption for schools or alternatives like lowering the charging threshold (currently for 'substantial' collation), establishing a dedicated education ombudsman, and creating a Ministry of Education support team.

The New Zealand School Trustees Association (NZSTA) urged boards to check inboxes and respond promptly, reinforcing schools' status as self-governing Crown entities accountable under the OIA.

The Official Information Act: Framework and Application to Education

Enacted in 1982, the Official Information Act (OIA) promotes transparency by granting public access to government-held information, subject to withholdings for privacy, security, or substantial collation burdens. Schools, as Crown entities receiving public funds, fall under its scope. The Ombudsman provides guidelines emphasizing timely responses (20 working days, extendable) and charging for extensive work.

Common issues include vexatious requests (refusable under section 18(f)) and those requiring substantial collation. For schools, the Ombudsman notes that decision-making time (reviewing/redacting) doesn't count toward 'substantial' thresholds, but locating scattered records does. Despite this, compliance remains challenging amid teacher shortages and post-COVID recovery.

In higher education, universities face similar pressures. A 2022 University of Auckland survey found inconsistent OIA compliance across government, with delays common. National statistics show over 43,000 OIA requests processed annually by public agencies, with timeliness at 97.8%, but complaints rose 17% in late 2025.

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Quantifying the Burden: Time, Cost, and Opportunity Costs

While exact figures for schools are pending SPANZ's survey, anecdotal evidence paints a stark picture. One principal estimated 3-5 hours per request; multiplied by 2,422 schools, that's potentially 7,000-12,000 principal hours lost—equivalent to full-time staff for months.

Cunliffe counters that burdensome compliance signals governance flaws, not OIA flaws. He consulted the Ombudsman pre-request, ensuring legitimacy. Past efforts, like his 2018 exposé on child protection policy gaps under the Vulnerable Children Act, yielded systemic improvements, justifying the approach.

For universities, OIA volumes are higher; Treasury data shows strong compliance but growing complaints on delays and refusals. Education sector-wide, the administrative load diverts from core missions: teaching and research.

Stakeholder Perspectives: Transparency vs Efficiency

The Ministry of Education affirms schools' accountability: 'Transparency and accountability are important parts of publicly funded education.' Deputy Secretary Andy Jackson noted legislative change needed for shifts, directing support to NZSTA and Ombudsman.

Cunliffe argues exemption undermines democracy: 'It would raise significant concerns.' Blogs like No Right Turn decry principals' push as seeking impunity. Social media echoes this, with X posts questioning if principals 'have something to hide.'

Higher ed leaders may sympathize with schools, as universities juggle similar demands amid funding squeezes. TEC publishes OIA responses, modeling proactive release.

Parallels in Higher Education: Universities' OIA Challenges

New Zealand universities, like schools, are OIA-bound. The University of Auckland handles diverse requests on admissions, research, and governance. A 2022 study highlighted ministerial inconsistencies, mirroring agency issues.

Proactive publication—releasing common data online—reduces volume. Ombudsman recommends this for schools too. For law schools, supervising OIA-based research prompts ethics reviews: does academic value outweigh public cost?

For more on OIA guidelines for educational boards, see the Ombudsman's school board guide.

Potential Reforms and Pathways Forward

SPANZ eyes legislative reform via Cabinet papers or select committees. Short-term: better charging (SPANZ resources advise eligibility checks). Long-term: tiered system exempting low-risk entities or centralized processing.

Universities could lead by developing OIA ethics modules for law students, balancing research with impact assessments. Ministry pilots, like dedicated support, could extend to tertiary.

Implications for New Zealand's Education Ecosystem

This saga underscores education's dual role: public service demanding transparency, yet resource-constrained. Schools' plight mirrors unis' funding woes, with TEC noting enrollment surges straining budgets.

Positive outcomes possible: enhanced trustee policies if non-compliance revealed, prompting governance upgrades. For higher ed, it spotlights research's societal ripple effects.

Explore careers supporting education governance at AcademicJobs.com higher ed admin jobs.

Photo by Aleksandar Popovski on Unsplash

Conclusion: Striking the Balance

The Auckland University-linked OIA project exemplifies tensions in New Zealand's transparency regime. While principals seek relief, proponents champion accountability. Resolution demands nuanced reform preserving OIA's spirit without crippling operations. As SPANZ's survey unfolds, the sector watches closely, hoping for solutions benefiting students foremost.