Background to the Identity Verification Crisis

South Africa’s Department of Home Affairs has been engaged in a long-running effort to clean up the National Population Register by addressing anomalies in identity documents. Many of these issues stem from historical problems such as duplicate registrations, fraudulent applications, and cases where an individual’s citizenship or residency status required further checks. The process, conducted under Section 19 of the Identification Act (Act No. 68 of 1997), led to the blocking of millions of identity numbers over the years. While the department has made significant progress in resolving the majority of cases, a substantial number remain unresolved as of early June 2026.

Current Scale of Blocked IDs and the Looming Deadline

As of the latest updates, more than 300,000 South African identity numbers are still blocked. The Department of Home Affairs announced a nationwide campaign in early June 2026 to assist affected individuals. Those whose IDs were blocked prior to November 2022 now have until 10 July 2026 to visit a Home Affairs office in person and submit representations. Failure to act by this date could result in the permanent cancellation of the affected identity numbers following the completion of administrative processes. To date, the department has successfully unblocked over 2.2 million identity numbers through ongoing verification efforts.

Reasons Behind the ID Blocks

The blocks were applied in cases involving potential duplicates, where multiple identity numbers appeared linked to the same person, or where verification of an individual’s status was needed. These measures aimed to safeguard the integrity of the population register and prevent misuse of the system. While the intent was to enhance security and accuracy, the process has created significant challenges for ordinary citizens who must now navigate bureaucratic hurdles to restore their full access to services.

Legal Context and Court Rulings

A 2024 judgment from the Gauteng High Court declared the Department of Home Affairs’ practice of blocking IDs unjust and inconsistent with the Constitution. The ruling highlighted concerns over due process and the impact on citizens’ rights. Although the declaration was suspended to allow time for compliance, it underscored the need for fairer procedures. The current campaign reflects ongoing efforts to align administrative actions with legal standards while addressing remaining cases.

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What Affected Individuals Must Do

Those with blocked IDs are required to appear in person at any Home Affairs front office, excluding refugee reception centres and banks. They must provide both written and oral representations explaining why their identity number should not be cancelled. Supporting documents can strengthen a case and include birth certificates, clinic or hospital records, parental identity documents, school records, affidavits, and letters from traditional authorities where relevant. The department encourages early action to avoid last-minute queues and potential complications.

Everyday Impacts on Citizens

A blocked ID can severely restrict access to essential services. Individuals may face difficulties opening or operating bank accounts, receiving social grants, securing employment, enrolling children in school, or even travelling domestically. These disruptions affect families across the country, particularly in rural areas where travel to Home Affairs offices adds further burden. Many report prolonged uncertainty that affects their ability to participate fully in economic and social life.

Government Campaign and Support Measures

The nationwide campaign launched by the Department of Home Affairs seeks to resolve outstanding cases efficiently while maintaining the integrity of the National Population Register. Officials have emphasised that the process includes opportunities for individuals to present their circumstances. Additional resources and extended operating hours at some offices are being considered to accommodate the expected influx of applicants before the July deadline.

Challenges and Stakeholder Perspectives

Civil society organisations and affected communities have raised concerns about accessibility, particularly for those in remote regions or with limited documentation. Some groups have organised protests or threatened office shutdowns to highlight the human cost of delays. At the same time, the department maintains that thorough verification is essential to prevent fraud and protect legitimate citizens. Balancing efficiency with fairness remains a key challenge in the final weeks before the deadline.

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Success Stories and Progress Made

More than 2.2 million identity numbers have already been restored, demonstrating that many cases can be resolved successfully when individuals engage with the process. These unblocked cases have allowed people to regain access to banking, grants, and employment opportunities. The department continues to process representations on a rolling basis, with officials noting that early submissions often lead to faster resolutions.

Future Outlook and Recommendations

With the 10 July 2026 deadline fast approaching, the Department of Home Affairs is urging all affected individuals to act promptly. Long-term improvements to the identity management system, including digital enhancements, are expected to reduce similar issues in the future. Citizens are advised to gather necessary documents in advance, plan visits during less busy periods, and seek assistance from community organisations or legal aid groups if needed. Proactive engagement now can prevent more serious consequences later.

For the latest official guidance, visit the South African Government website. Additional reporting is available from IOL News and eNCA.