Bond University's Administrative Officer role in Facilities Management sits open right now on the Gold Coast and you should apply if your admin background matches the three-year mark.

The position runs full-time and continuing. It pays from $74,096.61 a year plus 12 percent superannuation. Standard hours sit at 36.75 per week, usually 8am to 4.30pm, though the office can shift start and finish times when campus demands change.

What the job actually asks you to do each day

You serve as the first point of contact at the reception desk for the Office of Facilities Management. Staff, faculty, students and external contractors come to you with requests, complaints or questions about campus maintenance, room bookings or urgent repairs. You route those through the Service Now system and keep the flow moving so nothing sits idle.

You also handle monthly periodical purchase orders and support the broader purchasing needs of the facilities team. That means tracking orders, chasing suppliers and making sure the office stays stocked without overspending. The role blends front-line service with behind-the-scenes coordination, so strong organisation and a calm customer service approach matter more than any single technical skill.

Facilities management at a university like Bond covers everything from building upkeep to event support and safety compliance. You will not run the trades teams yourself, but you will make sure their work orders reach the right people quickly and that updates flow back to the people who raised them.

Who fits this role best

The university wants someone with at least three years of administration experience, ideally in a similar busy environment. You need clear written and verbal communication that works with everyone from trades staff to senior executives. Customer service experience helps when you turn complaints into solutions that leave people satisfied.

Microsoft Word and Excel proficiency is required, and you must show you can pick up new systems fast. Workload prioritisation is essential because multiple faculties and offices will contact you at once with competing deadlines. Flexibility on hours and tasks keeps the office running smoothly during peak periods like semester starts or major campus events.

Benefits that actually matter

Bond lists a long set of staff perks. Free car parking removes a daily cost on the Gold Coast. Flexible work and work-from-home options exist subject to role needs. Parental leave reaches up to 18 or 26 weeks depending on eligibility. Salary packaging lets you reduce taxable income on approved items. Leave loading of 17.5 percent of base salary adds to your annual pay. The wellbeing program, free employee assistance, onsite medical centre, gym and pool all sit on campus for easy access.

Study assistance covers staff and their dependents, which matters if you or your family want to take courses at the university. Corporate discounts on health and finance products add small but real savings. These extras turn the base salary into a stronger overall package than many comparable admin roles in the region.

How to submit a competitive application

Most people send the same resume to every listing and wonder why they hear nothing. That approach wastes your time and the committee's. Follow these steps instead.

1. Download the full position description and selection criteria from the Bond site before you write anything.
2. Map your past roles against each criterion with one concrete example per point. Use the exact language from the criteria where it fits naturally.
3. Write a cover letter that addresses every selection criterion in order. Keep it to two pages maximum and end with a clear statement of availability.
4. Update your resume to highlight the three years of experience, customer service wins and software skills they list. Remove unrelated roles that dilute the fit.
5. Submit through the online portal with both documents attached. Current Bond staff apply via People Connect instead.

Applications close at 11:59pm on Sunday 9 August 2026. Pre-employment checks include working rights verification, reference checks and a certified copy of your highest qualification. Preferred candidates also complete a Gender-Based Violence declaration as part of the National Higher Education Code requirements.

Why this opening stands out right now

Continuing appointments like this one give you security that casual or fixed-term roles often lack. The Gold Coast location places you in a growing region with strong demand for skilled administrators across education, tourism and construction. Bond's emphasis on a personalised student experience extends to staff, which shows up in the listed benefits and the supportive environment they describe.

You will work on a beautiful campus with access to facilities most office workers pay extra for. The role keeps you connected to the daily life of the university without requiring teaching or research qualifications. That combination suits people who enjoy variety and direct service more than deep specialisation.

One practical step this week: open the position description PDF, print the selection criteria and spend 60 minutes writing one strong example for each point using your real work history. That single hour separates applications that reach the shortlist from those that do not.