
The Future Student Advisor position at James Cook University in Cairns hands you real ownership over school partnerships and events instead of another back-office grind.
You will represent JCU at careers expos, school visits and community events across the region. The role centres on building long-term relationships with guidance officers and organisations so prospective students see clear pathways into study. No two days look the same because you control your portfolio of schools and external contacts.
Salary sits at HEWL 6 level between $90,821 and $98,369 plus up to 17 percent superannuation. The position is full time and ongoing, based at the Nguma-bada campus in Smithfield. Travel within Far North Queensland, occasional overnight stays and some after-hours work come with the territory.
Core requirements include a degree in marketing, communications, events, education or a related field plus relevant experience, or an equivalent combination of education and extensive practical background. You need proven customer sales and event planning skills, the ability to work autonomously under broad direction, strong interpersonal and presentation abilities, and solid computer literacy across Microsoft tools, content management systems, customer relationship management platforms and social media.
A current Queensland Working with Children Blue Card, C-class driver licence and First Aid Certificate are mandatory. Understanding of the Australian higher education sector helps but is not essential if you can learn the offerings quickly.
JCU Cairns serves roughly 2,300 students in a rainforest setting 15 kilometres north of the city centre. The role lets you see direct results when students you guided enrol and succeed.
Here is exactly how to put together a competitive application.
- Read the full position description on the JCU careers site before you start writing anything.
- Tailor your resume to the selection criteria line by line, using concrete examples of events you ran, schools you worked with and sales targets you hit.
- Write a cover letter that maps your experience directly to the key duties: relationship building, event delivery and prospective student engagement. Skip the generic paragraphs about why you want to work in education.
- Prepare examples of autonomous work and stakeholder influence for any interview stage.
- Submit everything before the 17 August 2026 deadline.
Most applications fail because candidates send the same resume and letter to every university posting. Committees notice when you have not bothered to name the specific schools or events relevant to Cairns and the Tropics. They also spot when you ignore the travel and after-hours elements listed in the special conditions.
Strong candidates stand out by showing they already hold or can quickly obtain the Blue Card and First Aid requirements. They also demonstrate they can speak persuasively about JCU programs without reading from a brochure.
Benefits include five weeks of annual leave, 15 days of sick or carers leave, salary packaging options, Fitness Passport access and professional development support. The university runs a culturally diverse environment with clear emphasis on practical outcomes for the region.
Contact for questions is Amber Paulger at amber.paulger@jcu.edu.au. All applicants receive notification once the process finishes.
Apply this week by pulling your current resume and rewriting the first page to match the three main duty areas in the advertisement. That single step separates people who get shortlisted from those who do not.

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