
This Technical Support Officer job at QUT's Equipment Loan Centre opens in a few days and closes on 12 August. You have a short window to get your application in front of the right people.
The role sits inside the Faculty of Creative Industries, Education and Social Justice. Staff and students borrow cameras, audio kits, lighting and other production gear for classes, projects and research. Your job is to keep that equipment flowing, tested and ready.
Most candidates will send the same resume they used for every other support role. That wastes everyone's time. The ad spells out exactly what matters: managing loans and reservations, preparing kits, first-line troubleshooting, and solid customer service with a diverse group of users.
Match your experience to those points line by line. If you have fixed a camera on set or sorted a booking system at a previous job, say so with numbers or clear examples. Vague statements about "technical skills" get ignored.
- Download the full position description the day it opens and highlight every duty.
- Write three short bullet points that show you have done similar work, even if it was not in a university.
- Attach a cover note that names the Equipment Loan Centre and one specific task from the ad.
Salary sits at HEW4 level. Base pay runs from $74,617 to $78,502 plus 17 percent super and leave loading, taking the total package to between $88,303 and $92,901. The position is ongoing and full-time at the Kelvin Grove campus.
Brisbane's creative sector keeps growing. Students in film, design, journalism and education need reliable gear they can check out quickly. The person in this seat makes that possible every day. You will also handle asset tracking, basic maintenance and safety checks.
QUT already runs an Equipment Loan Centre in the Creative Industries Precinct. Loans typically run up to two weeks and support both teaching and research. The new officer joins a small team that keeps the operation smooth.
Requirements are practical. An associate diploma or equivalent experience plus demonstrated troubleshooting on creative industries equipment will get attention. Customer service with a wide range of clients counts heavily. So does willingness to work in a changing environment and support equity goals.
Many applicants skip the Indigenous Australian Employment Strategy note. The university actively encourages Aboriginal and Torres Strait Islander people to apply, even if they are not current QUT staff. Current ongoing staff can also apply.
Benefits go beyond the pay figure. You get access to purchased leave, fitness passport, salary packaging, generous parental leave and study assistance. Professional development opportunities exist inside the faculty.
Interviews will likely test your approach to safety, conflict with borrowers, and quick problem solving under time pressure. Prepare one story for each of those areas before you submit.
The application window is tight by design. Strong candidates move on fast when timelines drag. Submit early, make every sentence count, and follow the instructions exactly. That single habit separates the shortlist from the pile that never gets read.
Check the full details and apply through the QUT careers site once the role opens on 3 August. The reference number is 26390.

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