Rate My Professor Alannah Johnson

Alannah Johnson serves as Group Leader within AskOtago at the University of Otago, based in Dunedin, New Zealand. AskOtago functions as the university's central service centre and one-stop shop for all inquiries related to the University of Otago, connecting students, staff, and visitors worldwide with essential information and services. Support is available through the AskOtago Service Portal at ask.otago.ac.nz, telephone lines 0800 80 80 98 or +64 3 479 7000, live chat with service representatives, and online enquiry forms. The portal features self-service options including a knowledge base with articles on various topics, an A-Z directory of forms, and categorized guidance covering campus support services, employment and support, events and activities, IT services, marketing and branding, property services, student support services, and more. AskOtago specifically assists with navigating the academic journey from application to graduation and provides access to a full range of student support. AskOtago IT handles IT-specific enquiries for staff, students, and external users, operating Monday to Saturday from 8:00am to 6:00pm.

In her leadership role, Alannah Johnson oversees operations for her group as part of the AskOtago team, which encompasses positions such as Senior Manager, Group Leaders, Trainers, Knowledgebase Administrators, Senior Service Representatives, Service Representatives, and Student IT Advisors. The unit is housed in the St David II Building at 75 St David Street, Dunedin 9016, under Operations. Alannah Johnson has previously been associated with the University of Otago Campus Watch, a dedicated campus safety team, where in 2017 she noted their continuous 24/7 availability even during quieter summer months. She can be reached at mobile +64 21 279 1149.