Rate My Professor Anne Sinnott

Professor Anne Sinnott serves as Deputy President and Vice-President for Diversity and Equality at Dublin City University (DCU). She joined the DCU faculty in 1985 following experience in market research and education. Her extensive career progression includes Head of the Marketing Group, Quality Project Manager, Associate Dean for Teaching and Learning, Deputy Dean, and Executive Dean of DCU Business School from 2011 until her appointment as Deputy President in July 2020. In the Business & Economics domain, she has demonstrated strong leadership in academic administration and innovation.

Sinnott earned a BA and Higher Diploma in Education from University College Dublin, along with an MBA and PhD from NUI Galway. Her research specializations include quality management, management of service businesses, and customer service strategies, with recent projects exploring women in leadership, business education for women in Saudi Arabia, the marketization of higher education, and a customer-centric approach to policing. Under her stewardship as Executive Dean, DCU Business School secured AACSB accreditation in 2015, ranking it among the top 5% of global business schools and as the second Irish institution to achieve this. The school was recognized as Europe's top for faculty gender balance in the 2017 Financial Times ranking, and DCU's 'Learning Innovation for Enterprise' first-year programme earned a place in AACSB's 2020 top 25 'Innovations that Inspire'. She has contributed to AACSB peer review panels, mentored international schools, and served on the AACSB Continuous Review Committee and European Advisory Panel. An IRCA certified Internal Quality Auditor and member of the Marketing Institute of Ireland, she leads DCU's Women in Leadership Steering Group as an Aurora Champion. Key publications comprise 'Communications Enhancement: A process dividend for the communications function?' in Human Resource Management (1998, with Monks and Buckley); 'Human Resource Management in a Quality Context: Some Irish Evidence' in Employee Relations (1997, with Monks and Buckley); 'Managing Human Resources in a Quality Context' in Human Resource Strategies (1998, with Monks and Buckley); and 'Gaining Competitive Advantage through a Quality Culture: the Role of Human Resource Management', DCU Business School Research Paper Series No. 12 (1996, with Monks and Buckley).