Rate My Professor Annette Mills

Annette Marie Mills is a Professor of Information Systems in the Department of Accounting and Information Systems within the University of Canterbury Business School. She completed her undergraduate studies at the University of Technology, Jamaica, and the University of the West Indies, followed by a PhD from the University of Waikato in 1996 titled Investigating the determinants of user sophistication: a perspective from social cognitive theory. Mills also holds a postgraduate certificate in tertiary teaching from the University of Otago and was awarded a Commonwealth Scholarship in 1993 to pursue studies in New Zealand. Previously serving as Associate Professor at the University of Canterbury from 2005 to 2011, she was elected a Fellow of the Association for Information Systems in 2020 for her significant contributions to the discipline. Mills teaches a range of courses including advanced business analysis, systems analysis and design, business intelligence, data analytics, and information systems research.

Her research specializations include the human side of emerging technologies, with a focus on privacy concerns from pervasive data collection, digital surveillance, automated decision-making, wearable technologies, biometric data, and enterprise security during home-working. Additional interests encompass information systems adoption in small and medium-sized enterprises, knowledge management and organizational performance, user satisfaction with information systems, deception detection in computer-mediated communication, e-government services, and ICT in education. Key publications feature A model of Internet adoption by SMEs (Information & Management, 2001), Knowledge management and organizational performance: a decomposed view (Journal of Knowledge Management, 2011), School leaders, ICT competence and championing innovations (Computers & Education, 2009), User satisfaction research in information systems: historical roots and approaches (Communications of the Association for Information Systems, 2016), and The effects of communication media and culture on deception detection accuracy (MIS Quarterly, 2018). With over 2,500 citations, her work has substantial impact in the field. Mills serves as an editor for IT & People, Journal of Global Information Management, and Australian Journal of Information Systems, and is a committee member of Privacy Foundation New Zealand, convening its working group on children's privacy. She has also chaired the Professors and Heads of Information Systems New Zealand.