Rate My Professor Carmel Martin

Professor Martin's research specializations encompass complexity science and theory applied to healthcare, chronic illness, multimorbidity, patient journey trajectories for vulnerable populations, resilience, primary health care, health systems, and telehealth interventions targeting high-need high-cost patients. She co-developed the Patient Journey Record System (PaJR) software, which generates patient journey decision support and has been deployed in pilot services across Victoria, Australia. Martin contributed to the development and pragmatic evaluation of MonashWatch, a capitated telehealth coaching hospital readmission service aimed at reducing potentially preventable hospitalizations and addressing post-hospital syndrome. Key publications include 'Complex adaptive chronic care' (Martin and Sturmberg, 2009, Journal of Evaluation in Clinical Practice), co-editorship of the Handbook of Systems and Complexity in Health, 'Universal Health (UHC) and Primary Health Care (PHC)—A complex dynamic endeavor' (2022, Journal of Evaluation in Clinical Practice), and 'What Complexity Science Predicts About the Potential of Artificial Intelligence/Machine Learning to Improve Primary Care' (Young and Martin, 2024, Journal of the American Board of Family Medicine). Author of over 100 peer-reviewed journal articles with more than 3,600 citations on ResearchGate, her work influences person-centred healthcare and health services research globally. She serves as Co-Chair of the Special Interest Group on Complexity of the European Society of Person-Centred Healthcare.