Rate My Professor Glenn Archer

Glenn Archer serves as Honorary Associate Professor in the Practice of Computing at the Australian National University School of Computing within the College of Engineering, Computing and Cybernetics. Recognized nationally and internationally as a leading industry and government technology expert, particularly for his deep expertise in digital government, Archer's research specializations encompass digital government and the application of computing technologies to optimal program and policy design. This includes addressing challenges posed by poor user experience, identity management, platforms, and emerging disruptive technologies. His interests also cover complex multi-jurisdictional and inter-agency workflows, evolving cyber security threats and mitigation practices—especially those involving AI and machine learning—and feedback mechanisms in systems design that enable iterative policy improvements. Additional professional interests include digital credentials, cyber security, ICT governance and strategy, and ICT skills within the Australian Public Service.

Archer's distinguished career spans senior technology and management roles in both private and public sectors. Following more than a decade with companies such as Apple and Cisco, he rejoined the Australian Public Service in 2002 as a Senior Executive Service officer at Centrelink. He progressed to Chief Information Officer positions in major federal government agencies, achieving his pinnacle role in 2012 as Australian Government Chief Information Officer and head of the Australian Government Information Management Office, predecessor to the Digital Transformation Agency. In 2014, he joined Gartner as Research Vice President (Public Sector), publishing research on digital government and advising CIOs globally. Between 2016 and 2017, he collaborated with an Australian cyber security company; from 2017 to 2019, he held a Visiting Fellow position at ANU’s Research School of Management; and in 2020, he was appointed Independent Technical Expert by the New South Wales Government for a major national IT-enabled change program. His achievements include the Federal Government CIO of the Year award for 2013 from the Australian Information Industry Association and Gartner's Research Excellence award in 2014, bestowed upon only 2% of analysts annually.