Rate My Professor Jackie Fox

Jackie Fox is the Senior Analyst for the Learner Success Plan in the Disability Information and Support team at the University of Otago, located in the Information Services Building in Dunedin. She has a extensive career history within the department, beginning as a Student Advisor around 2012, serving as Acting Learning Support Manager, and being formally appointed Learning Support Manager in 2014—a position she held through at least 2021. In this capacity, Fox managed academic support services for students with disabilities, impairments, injuries, or medical conditions, focusing on equitable access to education. She collaborated closely with the Examinations Office to arrange alternative exam accommodations, such as additional time for students with specific learning disabilities, readers, writers, ergonomic equipment, alternative formatting, computers, and separate rooms, ensuring exams tested subject knowledge rather than reading or writing speed. Fox emphasized individualized support, stating, “We look at the student’s individual needs,” and highlighted the satisfaction derived from enabling students to succeed: “We get a lot of satisfaction out of knowing students can just get on with it.” Her approach promoted a level playing field without disadvantage or undue advantage.